Grace is gold class

For the second year running Grace has been awarded the FIDI Academy Gold Supporter Award.

The Gold award is the top tier and demonstrates our investment in training through FIDI’s training section, FIDI Academy. Points are awarded for each Academy training session attended by a Grace employee.

To get to Gold a company needs to earn 2,800 points in a calendar year. Grace’s investment in the e-learning program and the achievement of four ‘Essentials in International Moving’ diplomas ensured that we exceeded that target with a superb 25,500 points achieved in 2012.

Grace will formally collect the award at the FIDI conference in Athens in May and will then find out which other FIDI members are in this elite group for 2013. In 2012, Grace was the only company in Australasia to achieve gold status.

FIDI Academy is the international moving industry’s recognised training body and has been providing training services to its members for over 25 years. Although managed by a full time professional training manager, Chantal Fera, the trainers come from within the industry and are all considered leaders in their field. The training material is produced and updated by the Academy trainer team ensuring that it consistently delivers quality and best practise from across the globe.

By engaging with the FIDI Academy for some of its training solutions, Grace is ensuring that our employees are receiving high quality, industry specific training. Our customers should know that when dealing with Grace they are dealing with a company which not only talks about training but can demonstrate that they engage in relevant participation at the highest level. The benefit this gives our customers is the peace of mind that Grace will confidently and competently understand and meet their needs.

Well done to all of you who have participated in FIDI training in 2012. You are not only enhancing your own skills and those of the company but you are contributing to help create a unique selling point for Grace in international moving. The training we have already done in 2013 has exceeded the requirements for gold and so ensuring we remain certified in this elite group until at least the end of 2014.

Nicki French
General Manager – International
Grace Removals Group