Information Management
We live in an era of mass information, where success can rely heavily on how well you manage your business data. Grace Information Management services ensures all your documents and digital information are managed as the high-value asset they are — ensuring it is subject to appropriate governance, is reliable and authentic, accessible and usable, and expertly managed, preserved and protected throughout its lifecycle.
Information Management Services
Records Management
Drawing on over 50 years’ experience, our range of tailored services boast flawless security and industry leading quality management systems. When you use Grace, you’re engaging the best Australia has to offer to take care of your company’s most important intellectual property.
Digital Information Management
The digital nature of business has seen us innovate across the spectrum of our services to help customers reduce reliance on paper records and adopt a plan to transition to more digital solutions. Grace has dedicated Digital Information Management Specialists that strive to acutely understand our customer’s business and the specific challenges they face.
Document Destruction
The safe destruction of confidential corporate documents is a vital step to any information management process, and selecting the right company is paramount. Our information management solutions include tailored document and data destruction services.
Grace Digital Office
Regardless of your business sector or industry, a strong information management solution will benefit your company. Grace Digital Office offers an Electronic Document and Records Management System (EDRMS) powered by ELO with an emphasis on optimisation, providing you with a central hub for managing digital data, documents and intelligent solutions to support your daily business processes.
Accessing Your Records and Information
We offer multiple access points to your valuable information. Our legacy portal interface for physical records is GraceWeb which will remain fully supported whilst new and existing clients are transitioning to our enhanced integrated inventory management platform Grace Digital Gateway. We also support individual service requests via our online service request form.
Specialist Archive Cartons
Our standard range of archive cartons are structured to meet all types of storage needs. They are specifically designed with long term off-site storage and movement in mind. So confident are we in our products that each carton carries its own seven-year warranty. Merchandise items, including barcodes, are all sold separately.
Why GraceGrace is one of the leading service companies in Australia
We maintain the industry’s highest customer service and satisfaction KPIs, and consistently adhere to agreed project timelines, budgets and risk management strategies. We're here as experts to provide a single point of coordination, communication and accountability as you launch your organisation into the digital future.
Benefits
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Sentencing and cataloguing
We'll allocate a dedicated manager to act as a single point of coordination, communication, and accountability.
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Integrated solutions
Every organisation has its own unique needs, and digital transformation demands careful planning and experience as well as expert care to minimise risk and business disruptions. We've got it all covered.
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Highest level of security
As well as state-of-the-art security, we also consult closely with your company’s security advisor to develop procedures that ensure your high-security items are handled exactly how you want them to be.
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On demand
Our digital file-retrieval service offers a faster, more efficient and more sustainable method of requesting your stored files.
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National network
With over twelve million cartons successfully transitioned into 28 of our secure records facilities across the country, you’re in experienced hands.
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Expert staff
Our dedicated Digital Solutions Specialists strive to understand your business and design a tailor-made transformation pathway.
Information
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Certifications and accreditations
We’re committed to delivering excellence across our management system, processes, and services.
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