What our customers say on Google reviews.
Rajul Sharma
Adelaide
a week ago
Excellent service from Grace Removals. The team was friendly, professional, and extremely careful with our belongings. The entire move was well-coordinated and stress-free. Highly recommend their services for both local and international relocations.
Alexandra Balandina
Brisbane
2 weeks ago
I cannot recommend this company highly enough. Shane and the teams in both Brisbane and Townsville provided an exceptional level of service while helping us relocate my sister’s belongings from Brisbane to Mount Isa.
From the very beginning, the communication was clear, friendly, and professional. What really stood out was the genuinely personal approach, we never felt like just another booking. Shane took the time to answer questions, keep us informed, and make sure everything was handled with care.
The entire team treated my sister’s belongings as if they were their own. Every interaction was met with kindness, patience, and attention to detail. Moving was a stressful process, especially when transporting personal items over such a long distance, but they made the whole process smooth and worry-free.
The coordination between the Brisbane and Townsville teams was seamless, and everything arrived safely and as expected. Their professionalism, reliability, and customer care exceeded our expectations.
A huge thank you to Shane and everyone involved. It’s clear that they take great pride in what they do, and it shows in every step of the process. I would absolutely use their services again and would happily recommend them to anyone looking for a trustworthy, caring, and highly professional logistics company.
Kaela Jones
Adelaide
2 weeks ago
David and Jack went above and beyond throughout our move. They made the entire process so much less stressful, were professional and friendly, and took great care of all our belongings. We couldn't have asked for better service and would highly recommend them to anyone looking for reliable and efficient removalists!
Elliot Miller
Sydney
3 weeks ago
Grace was fantastic from start to finish.
Having a moving consultant come to your home means there is little chance the space you’re quoted for, is incorrect.
Regardless of weather (it was pouring) the boys from Sydney moved all of my things with care, and took the time to make sure they were packed properly.
I do also need to mention the boys from Brisbane though, as they were very polite, and accomodating when delivering my belongings as well. (Again in the rain)
Nothing was broken and everything was accounted for.
I have already recommended Grace to others looking to move, and would definitely reach out again, if I needed to move.
The quote was also well below anyone else I looked at using.
Thank you again, Sydney, Brisbane and Claudia my moving consultant.
Much appreciated!
Lee Smith
Goldcoast
3 weeks ago
10/10 Service from Dave and Ryan. We are absolutely thrilled with the delivery service from Grace Removals, Burleigh Heads. Ryan & Dave delivered all our furniture and they were fantastic from start to finish. They worked their butts off & were incredibly professional, efficient & just great guys to deal with. Moving is never easy, but these two made the delivery seamless. Even though there were a couple of breakages along the way from Adelaide. They handled it perfectly, clearly explaining how to follow through with our Insurance. We highly recommend the Burleigh Heads Grace Removalist. Lee & Geoff
David Anderson
Sunshine Coast
3 weeks ago
We r using Grace to move goods from Sunshine Coast to both Mackay and Canberra
It was estimated we would need a 20 foot container to send goods to Mackay
This morning (1st June) Peter, Kade and Tashita turned up to pack things in Container to Mackay. They were on time, well presented and polite. They worked quickly and efficiently. To ensure everything was done as quickly as possible 2 other staff (Kyle and Billy) turned up to assist after they had finished another job. Getting near the end I wasn’t sure if everything would fit but they ensured they used every space and managed to get everything in the container. It was certainly a job well done and all over by 12.30
Thank you
Grace we’re back again on Wednesday to do the packing for Canberra. Peter & Kyle were back and this time were joined by Harvey and Riley. Again another excellent job. Well done and thanks to all
Sue Proud
Canberra
3 weeks ago
The Grace removals crew, Ben, Johnny and Leah did a great job unloading our household goods and furniture yesterday. The weather was rainy and cold and they were extremely respectful of how stressful it was for us. They were professional and efficient. At the end of the job they helped us oldies putting beds and heavy lounge furniture in place. A job we couldn't do on our own.
Thanks team we really appreciated it.
Regards,
Sue and Jeff
Adrian Jackson
Melbourne
4 weeks ago
Grace was a sensational service. From the initial consult to the packing, the container loading and the delivery. All was done really well and with a little bt of extra communication from me, everything seemed to run smooth and give me piece of mind during the process.
We had only 1 casualty in transit but it was very minor. The packing and packaging used was immense and very extra and secure. Was really impressed with service.
Delivery/unload team was extremely introverted and kept to themselves with ear pieces in talking on phone to other people while I helped them unload. I thought this was not the best and quite rude when I am lending a hand but hey, they did their job and everything went pretty well.
All in all though, I was VERY happy with the service and will 100% be going to them first for quotes on their services and recommending them onwards. I appreciate all the efforts team and special shout out to Trevor for being such an incredible and personable human. He was for sure a winning part of the puzzle that was packing up our families lives and moving interstate.
Maureen Brown
Sunshine Coast
4 weeks ago
The Grace Brothers crew were so efficient and organised. Damo, Riley, Billy, Joel and Tashita were very careful with our belongings. They were positive energetic, polite and friendly. Nothing was an inconvenience for them. I would use Grace Brothers Removalist every move. Thank you for making our move less stressful.
Erol Taylor
Sydney
a month ago
Highly knowledgeable, patient, intelligent and experienced removalists. Recommend Shane and Noah for not only their professionalism and dedication to the art but also their capability to move complex items.
The quote from Jason was impeccable and was the deciding factor between this and other competitors.
Overall pricier than what I had hoped but you get exactly what you pay for.
Recommend equipping the team with door stops and rubberised/silicone shoe covers for customers with carpet.
Otherwise they had every other piece of equipment you could need for the removal. Easy Recommendation.
Fernanda Portugal
Brisbane
a month ago
Excelente removal service! Lucas and team were professional and extremely careful with all furniture and belongings. Great communication from start to finish. Highly recommend to anyone looking for a reliable and stress free moving.
Ricardo Souza
Brisbane
a month ago
Best uplift team! Caio, Matheus and Rafael are very professional, friendly and fast. They have great communication and made our moving day very smooth. Strongly recommend!
Zachary Pittas
Sydney
a month ago
Shane and Noah did a great job, treated everything with a lot of care as they packed and were very very efficient. Highly recommend them to anyone looking for a pack and move service
Yeshey K
Canberra
a month ago
We had an excellent experience with Scott, Jimmy, and JR during my recent container move. From start to finish, they were professional, efficient, and incredibly helpful. They handled everything with care and made what could have been a stressful process feel smooth and easy.
Their teamwork and positive attitude really stood out, and it was clear they take pride in doing the job right. Everything was done perfectly, and we couldn’t be happier with the service they provided.
Highly recommend this team—thank you, Scott, Jimmy, and JR!
Jas B -Jas 0810
Sydney
a month ago
I’m very happy with the service I received today. The two removalists did an absolutely fantastic job. They worked incredibly hard from start to finish, were professional, careful, and efficient throughout the entire move.
They handled everything with great care and made what could have been a stressful day feel smooth and organised. Their positive attitude and strong work ethic really stood out.
I truly appreciate all their hard work today and would highly recommend them to anyone looking for reliable and professional removalists. Thank you again for the excellent service!
Wendy Sanders
Wodonga
a month ago
Great experience from start with Daniel and Paula and Shane and Crew on Gold Coast to Finish with two extremely respectful young men, Addy and Anky at Tumbarumba. Smooth sailing the whole way and Grace adapted to my changes without hesitation. Highly recommended.
Gillian Edwards
Sunshine Coast
2 months ago
Grace bros did a fantastic job of moving us. The whole team was exceedingly professional and nothing was too much trouble. A sour out to Tashita and Harvey for all their efforts and dedication to our move. Thank you for making a huge task of moving home much easier than we thought possible.
N Tran
Melbourne
2 months ago
I had a great experience with the two delivery team members. I didn't get their name. They were punctual, professional, and handled everything with care. They went above and beyond to help move the items into the house and made sure everything was placed exactly where I wanted. Some of the items are extremely heavy, but both of them stayed efficient and remained calm throughout the whole process. I'm really happy with my experience.
Floris van der Leest
Sunshine Coast
2 months ago
Great team work and very pleasant in interactions. No sign of rush, all calm and collected.
Great work, Joel & Tashita who started the packing of mostly ceramics, and Leigh, Mike and Kyle for sorting all other things out.
Leslie Martin
Sydney
2 months ago
Grace has done a wonderful job packing and moving us locally while we renovated our house. This involved storage of some items and direct house-to-unit and back moves. We did sustain some damage to items that were stored, but the team (Joshua, Mitchell and Cheyenne) managed the whole thing SO well--claim was easy and payment was finalised in about 3 days. Then Shane, Noah and Lejla handled the move from the unit back to the house brilliantly. I've been so impressed with the teamwork and careful handling all through the process, starting with Richard and involving everyone. Thanks, Grace!
George R
Adelaide
2 months ago
3 stars as they were good to move the stuff up stairs in a cramped townhouse but bit of a human decency thing… I let one of the workers use my toilet and found that he left a mess in both sink and toilet.. leaving me a nice mess to clean. Had also left his empty coffee cup in my garage despite them taking all their boxes and blankets. Decent job out of the 3 but just a bit gross
David Syme
Melbourne
3 months ago
A very good experience from start to finish at what is a stressful time. Pleased that a representative initially took the time to visit my home and review all my belongings, thereby providing an accurate quote for costs. Delivery of packing boxes was timely. Moving day went without a hitch with the removalists arriving at the agreed time and efficiently packing and transporting my belongings to my new address. Would use Grace again and recommend to others.
T Allen
Canberra
4 months ago
Phil and his crew (James, Glen, and Nathan) did a fantastic job packing everything with care. They worked fast yet paid attention to detail, wrapping with care and documenting a detailed inventory. What should have been a 2 plus day job was completed in less than 1.25 days. Excellent work, great attitude, good humor and obviously a team that gets along well with each other and represents Grace with professionalism
Life Cycle
Melbourne
4 months ago
Matt Ross, our move consultant, made the relocation smooth and genuinely stress-free. He was responsive, organised, and consistently professional throughout.
A special mention to Manny, who packed our large home single-handedly with impressive speed and great care, all while maintaining a cheerful, can-do attitude.
The moving crews at both ends were polite, professional, and worked incredibly hard during one of the hottest summer periods in years. We had close to two container loads, so the logistics were no small feat, but everything was handled efficiently and arrived intact.
We would gladly use Grace Removals again for a future move. Thank you, Matt and team, for your outstanding work.
Hossak 2014
Brisbane
4 months ago
Grace did a fantastic job of picking up and delivering our furniture from Melbourne to Brisbane. It arrived on time, nothing was damaged and John and Leo did a fantastic job of unloading our things into the new townhouse in Brisbane. They were both professional, friendly and very careful - they also did a good job of putting our bed together which was appreciated. We will definitely be using Grace again for our next move.
Susan Lovett
Goldcoast
4 months ago
Amazing experience with Jack and Peter today. Both gentlemen were kind, professional and very respectful of my belongings despite a move on a very rainy day. They arrived on time, maintained a positive attitude, cheerful demeanor and worked quickly and very collaboratively. They are great customer service representatives and couple of really nice guys. I would not hesitate to recommend Grace removals to my friends and family and I would use them again and would request Jack and Peter again. Great job guys. Thank you so much.
Elizabeth Gray
Goldcoast
4 months ago
Thank you to the wonderful Jack & Peter for the professional service of unloading our belongings from interstate. Also placing them where required & attaching the washing machine taps.
Nothing was too much trouble. They certainly took the stress out of my day!
First time movers (& last!!) Highly recommend.
Regards Lizzy 🙂
Gina Dempsey
Canberra
5 months ago
We had Jimmy, Scotty, JR and Zane move us. I knew as soon as I met them that we were in good hands. They were friendly, efficient, fast and respectful and they certainly knew what they were doing. My stress levels halved when they were with us.
Unfortunately can’t say the same thing for Nathan and Nathan. They were friendly enough however slow on all terms. If the packing had been left to them we would have still been packing a week later. So fortunately for us the other team arrived.
Thank you again A Team for everything and making a very difficult time easy.
Thilini Bandara
Wodonga
5 months ago
I’m currently in the process of an interstate move from Shepparton to Hervey Bay, and my experience so far has been friendly, efficient, and professional.
Jake was excellent with providing quotations and was very flexible when adding or removing items and renewing quotes. Janick handled the storage and warranty process smoothly and professionally.
The pickup service was very smooth by Mark and Louie from Wodonga branch.
Mark, who has many years of experience, and Louie, who has recently joined, worked extremely hard and were both flexible and very careful with packing. They did a fantastic job and made the whole process stress-free.
Thank you all for your hard work. Looking forward to be in the same excellent service at the Hervey bay end.
I would highly recommend this service to anyone around Wodonga.
Franceline Israel
Goldcoast
5 months ago
I'm in the process of moving my household items from Gold Coast to the UAE. Grace has provided 10/10 service so far and I'm very happy to have trusted them with this move. Daniel, Paula and the removalists were all very professional, helpful and just good people!
Caroline Nykaas
Goldcoast
5 months ago
Big shoutout to Peter and Bali who helped with our move yesterday. From arrival to finish, they were extremely professional, organised and respectful of our belongings. They worked efficiently, communicated well, and made sure everything was handled with care. Their friendly attitude made a stressful day feel seamless. I would gladly recommend Grace Removals - especially Peter & Bali - to anyone needing removal services. Thank you so much!
Fan Gabrielle
Brisbane
8 months ago
We had a very smooth and pleasant moving experience to QLD at 10th of Oct 2025. Bernardo and Caio were very careful and professional throughout the entire process. They went up and down the stairs multiple times without any complains, and not a single scratch was left on the walls or furniture. Truly impressive! And they are both polite, respectful, and efficient. I’m so grateful for their hard work and attention to detail. Highly recommended!
Nathan M
Melbourne
9 months ago
The entire Grace crew were awesome to deal with. We were kept up to date on the process and progress of our shipment. Every person went dealt with was friendly, professional and helpful.
Our items arrived safely into NZ without any damage which was down to the care and attention the Grace crew provided. Well done everyone!
Peter Arnold (Arnie)
Adelaide
10 months ago
Recently moved from Brisbane to Adelaide and in the process, we initially rang a different company to get a quote for the move, but the other company (Kent) wouldn’t even come to see us to quote until we had a moving day and confirmed address in Adelaide to move to. I explained to them that we were selling our Brisbane house and wouldn’t have a date or delivery address in Adelaide unti well after we had sold, but we needed to get a quote to budget for the move. Kent would not come, so then I rang Grace who I’d used in a prior move over 30 years ago.
I don’t recall why I didn’t call Grace first anyway, but I’m sooooo glad that we ended up with Grace as everything went smoothly and perfectly 👌👌👌
The final phase of the move was the delivery to our new home in Adelaide, and just to top off what’s been a great experience with Grace all the way through, the delivery guys (Damien and Adam) were just amazing.
We had 2 x 20’ containers full of our belongings, and we used Grace to do the packing too, so in the end, Kent; you guys missed out on a big job $$$ due to your stupid quoting rules!
Cannot recommend Grace highly enough, and if you are moving to Adelaide, then tell them you want Damo & Adam to be your delivery team.
🌟 🌟 🌟 🌟 🌟
5 stars all the way
THANK YOU Grace for getting our household to Adelaide in one piece and so smoothly 🙏
Scott D Douglas
Wodonga
a year ago
From the very beginning, Jamie-Lee was a wonderful source of comfort and reassurance. After needing to carefully pack up my life on short notice, Grace Removals not only managed the uplift with care, but also securely stored my belongings for over five years.
The entire experience was handled with sensitivity, professionalism, and a proactive approach I’ve never encountered in a move before. I’m truly grateful to the whole team for treating my belongings—and my circumstances—with such respect.
Thank you, Grace Removals. You made a complex and emotional process feel manageable and safe.