Google Reviews

Grace moved our household goods from Australia to Finland. Everything went very smoothly. The communication was consistent both before and during the shipment. The removal 'guys' were polite and efficient both in Australia, and here in Finland. We were kept up to date with the location of our shipment, and our email queries were always answered promptly. Our goods arrived today in great shape, and well ahead of schedule. The pricing was competitive, and I would definitely use Grace again if needed.

On time, no damaged goods and true to quote. The various staff from the first call to the last removalist out the door on arrival day, were pleasant and easy to deal with. Comparing this to our previous moves with other companies, Grace did a really good job and we will use them again, I'm sure

So happy with the service, from the office and logistics team to the team dropping off and putting together the goods. Made my move from Melbourne to Gold Coast a breeze

All carpet rolls arrived safely & in good condition. Very happy with Grace as there were a couple of steps needed in the transport from country Victoria to Sydney & all went smoothly . Highly recommended

Very professional, excellent service. They work at lightning speed and do a great job. Very efficient, very respectful. We were relocating from Sydney to Singapore and the team that helped us with our move yesterday were excellent. Highly recommend them. And I am so grateful to have met them. Moving can be difficult and they made it very easy for us.

We had a big move from Newcastle to Wodonga. I made contact with a lovely lady Savanna who organised a FaceTime quote showed her everything in the house and I got a quote back that day. Organised pick up everything was already packed so the guys 2 brother came early morning had it done in three hours. Next day got a call to say it was delivered to Wodonga and organised for drop off next day. Just amazing service no messing around. There got in got the work done. Good price to for such a large move.

Not inexpensive but the entire process from original quote through pick up then delivery including drop off and collection of the cartons was simply wonderful. Every staff member we felt with was professional respectful and friendly. The care taken at pick up and delivery to protect our property was impressive, making sure doorways and walls were avoided even to the point of putting a cover on the driveway to ensure the ramp feet didn’t damage it. Not just the removal staff but the admin people we had interaction with. None ever made us feel any issue asking questions or giving explanations We have already recommended Grace to a family member who will be using Grace too.

We felt supported through every step of our move: the first zoom call with Jamie-Lee as we walked around the house determining what was to be moved; visit from Alison a week before the move to assist us in any way with extra boxes, tape or paper; Brett & Matt were our removalists on the day and nothing was too hard for them, everything was carefully removed from our house, loaded and delivered in excellent condition. It has been a relatively easy process; the only stress we encountered was what we placed on ourselves. Would highly recommend Grace Removals and would strongly suggest you get them to oversee the entire process: packing, removing & delivering.

We recently moved from Brisbane to Melbourne, and we feel incredibly fortunate to have chosen Grace Removal for the job. From the initial home inspection to the final delivery, their service was nothing short of fantastic. Thanks to their highly professional and dedicated team, the entire process was seamless. Grace Removal's customer service deserves special mention—always helpful, very responsive, and genuinely caring. They went above and beyond to ensure we were comfortable and informed throughout the move. Their team handled our belongings with great care and efficiency, making what could have been a stressful experience smooth and worry-free. Another pleasant surprise was their pricing—they not only provided an excellent service but also offered a competitive price that beat other quotes we received. We couldn't be happier with our choice and wholeheartedly recommend Grace Removal to anyone planning a move. Their reliability, professionalism, and outstanding customer service truly set them apart. Last but not least, a big Thank You to Vlad, who helped us in Brisbane by inspecting our stuff and guiding us to make an informed decision about our removal needs.

We were very pleased with Grace Removals. If you want the job done properly they are the ones to choose. The employees are well trained. I was kept informed at every stage. They placed all the furniture correctly were other contractors just dump everything in a pile and let you sort it out.

From the day we had the Grace representative come to our home to assess our move to the day the team unloaded our belongings, we had a positive experience. Allison and Jamie-Lee were professional and helpful including when we requested to change our date for packing and uplift. Every phone call to the office has been handled efficiently. Brett and Matthew packed, loaded at our old address, and unloaded at our new address with care, professionalism, and good humour.

We recently embarked on a grand adventure, moving from Melbourne, Australia to the sunny shores of the Sunshine Coast, and let me tell you, it was quite the journey! Considering we're not the spontaneous 'pick-up-and-go' types, this move was a major source of stress and excitement for us. First off, a huge shoutout to Shane and Tommy, the dynamic duo of packing extraordinaires! These guys weren't just packers; they were like the guardians of our precious belongings, ensuring each item was snug as a bug in a rug. They even went above and beyond, taking note of what was extra special to us, packing and labeling it accordingly! Then, there was the pick-up team, led by Matt and the boys—a force to be reckoned with! Picture a squad of powerhouse movers, shuffling our stuff around like pieces in a Tetris game as they loaded them onto the shipping containers. It was truly a sight to behold! Once we reached Queensland, we were met with the same level of professionalism. Aiden and his crew were efficient, patient, and pros at reassembling our furniture. So here's a big, heartfelt thank you to the entire team for turning what could have been a stressful ordeal into a memorable experience! You guys rock! Cheers, Robert & Tina

Wonderful! Professional! Efficient! They treated our goods like they were their own. We used Grace to move interstate and I couldn't recommend them more. Shout out to David, Ryan & Jay who went above and beyond to make our experience fantastic. I'll definitely book again and recommend to everyone we know. Thank you!!!!

We used Grace Removals today for our relocation to Twin Waters. The entire team were fantastic, the team leader Daniel was training a new member of staff and explained to us as soon as he arrived that the staff member was on his first day and we would hear him instructing more than what would normally be usual. The team done a great job and were extremely respectful. Although we had a couple of huge concrete tables which were extremely heavy and pushed them to their weight limit, at no time did they complain and simply got the job done. We highly recommend this company.

We both can not thanks grace Removals for everything, From the Newcastle team to the Gold Coast Team. The team in Newcastle were quick and had us loaded in just a few hours, Matt and the boys on the Gold Coast were amazing professionals, they went above and beyond to help us get everything in the house and even taking some packing away. I could not have asked for better experience, even with trying to organize an early move in time. I can 100% recommend Grace to anyone.

Thanks to the Canberra crew yesterday from Grace Removals - Leia, Sam, Ben and Shay for your professionalism and dedication to the task! Our beautiful 3 bedroom home was uplifted in 4.5 hours and your attention to detail and amazing packing skills meant smooth sailing from beginning to end! Fingers crossed we get another amazing crew at our new place up north! 👏🏻👏🏻👏🏻 Love your work!! Kelly

I found Grace very good to deal with. We were moving from Sunshine Coast to melbourne, with storage for several weeks in Melbourne. They were very careful with our stuff. I liked the good natured way the movers interacted with each other. There were extra benefits which made life easier, like leaving us with a bed, small table and 2 chairs following the removal day so we could stay in the house while cleaning up. They also agreed to deliver one 'Keep Forward' box early on arrival in Melbourne, leaving the rest in storage, for an additional but reasonable charge.