What our customers say on Google reviews.

David Syme
Melbourne
a month ago
A very good experience from start to finish at what is a stressful time. Pleased that a representative initially took the time to visit my home and review all my belongings, thereby providing an accurate quote for costs. Delivery of packing boxes was timely. Moving day went without a hitch with the removalists arriving at the agreed time and efficiently packing and transporting my belongings to my new address. Would use Grace again and recommend to others.
Jeremy Kent
Canberra
a month ago
Our shipment was delivered on time and the gentlemen who unpacked our freight were courteous and beyond helpful. Our household items were handled gently, with no damage. Thank you Phil, James and James L.! You are a great team. We highly recommend using Grace!
T Allen
Canberra
a month ago
Phil and his crew (James, Glen, and Nathan) did a fantastic job packing everything with care. They worked fast yet paid attention to detail, wrapping with care and documenting a detailed inventory. What should have been a 2 plus day job was completed in less than 1.25 days. Excellent work, great attitude, good humor and obviously a team that gets along well with each other and represents Grace with professionalism
Wendy Roe
Melbourne
a month ago
We'd definitely choose Grace again for our next move! 10 out of 10 for everything. From working with Nadine our initial consultant, to Danick who helped in the Melbourne office. Arranging jetpets too. Both the Melbourne removal team and the Brisbane team were wonderful too. They took great care of our goods and home and we would highly recommend Grace to anyone. Thank you very much for a smooth, professional, careful, helpful moving experience!
Life Cycle
Melbourne
a month ago
Matt Ross, our move consultant, made the relocation smooth and genuinely stress-free. He was responsive, organised, and consistently professional throughout. A special mention to Manny, who packed our large home single-handedly with impressive speed and great care, all while maintaining a cheerful, can-do attitude. The moving crews at both ends were polite, professional, and worked incredibly hard during one of the hottest summer periods in years. We had close to two container loads, so the logistics were no small feat, but everything was handled efficiently and arrived intact. We would gladly use Grace Removals again for a future move. Thank you, Matt and team, for your outstanding work.
Hossak 2014
Brisbane
a month ago
Grace did a fantastic job of picking up and delivering our furniture from Melbourne to Brisbane. It arrived on time, nothing was damaged and John and Leo did a fantastic job of unloading our things into the new townhouse in Brisbane. They were both professional, friendly and very careful - they also did a good job of putting our bed together which was appreciated. We will definitely be using Grace again for our next move.
Susan Lovett
Goldcoast
2 months ago
Amazing experience with Jack and Peter today. Both gentlemen were kind, professional and very respectful of my belongings despite a move on a very rainy day. They arrived on time, maintained a positive attitude, cheerful demeanor and worked quickly and very collaboratively. They are great customer service representatives and couple of really nice guys. I would not hesitate to recommend Grace removals to my friends and family and I would use them again and would request Jack and Peter again. Great job guys. Thank you so much.
Sindhu Emmanuel
Brisbane
2 months ago
Joao and Renan were super helpful in removing the boxes from our property. I had been chasing grace for this to be done for a few days and finally these were the 2 who actually showed up and cleared it all. Really appreciate their work!
Elizabeth Gray
Goldcoast
2 months ago
Thank you to the wonderful Jack & Peter for the professional service of unloading our belongings from interstate. Also placing them where required & attaching the washing machine taps. Nothing was too much trouble. They certainly took the stress out of my day! First time movers (& last!!) Highly recommend. Regards Lizzy 🙂
Gina Dempsey
Canberra
2 months ago
We had Jimmy, Scotty, JR and Zane move us. I knew as soon as I met them that we were in good hands. They were friendly, efficient, fast and respectful and they certainly knew what they were doing. My stress levels halved when they were with us. Unfortunately can’t say the same thing for Nathan and Nathan. They were friendly enough however slow on all terms. If the packing had been left to them we would have still been packing a week later. So fortunately for us the other team arrived. Thank you again A Team for everything and making a very difficult time easy.
Urmila Ramdin
Canberra
2 months ago
Grace Movers did an excellent job. They were on time, professional, and very careful with my belongings. A special thank you to Phil and James—they were friendly, hardworking, and went above and beyond to make the move smooth and stress-free. Highly recommend!”
Thilini Bandara
Wodonga
2 months ago
I’m currently in the process of an interstate move from Shepparton to Hervey Bay, and my experience so far has been friendly, efficient, and professional. Jake was excellent with providing quotations and was very flexible when adding or removing items and renewing quotes. Janick handled the storage and warranty process smoothly and professionally. The pickup service was very smooth by Mark and Louie from Wodonga branch. Mark, who has many years of experience, and Louie, who has recently joined, worked extremely hard and were both flexible and very careful with packing. They did a fantastic job and made the whole process stress-free. Thank you all for your hard work. Looking forward to be in the same excellent service at the Hervey bay end. I would highly recommend this service to anyone around Wodonga.
Franceline Israel
Goldcoast
2 months ago
I'm in the process of moving my household items from Gold Coast to the UAE. Grace has provided 10/10 service so far and I'm very happy to have trusted them with this move. Daniel, Paula and the removalists were all very professional, helpful and just good people!
alex miles
Goldcoast
2 months ago
Grace Goldcoast were fantastic! Peter and Bali were efficient, professional and very supportive. Provided extra packing boxes and material to ensure my belongings were safe. They even assisted with an unexpected request to transport my mattress down the road very thankful and appreciated of the extra mile they went to help me. Thankyou for your great work.
Caroline Nykaas
Goldcoast
3 months ago
Big shoutout to Peter and Bali who helped with our move yesterday. From arrival to finish, they were extremely professional, organised and respectful of our belongings. They worked efficiently, communicated well, and made sure everything was handled with care. Their friendly attitude made a stressful day feel seamless. I would gladly recommend Grace Removals - especially Peter & Bali - to anyone needing removal services. Thank you so much!
Tasos Droulias
Sydney
4 months ago
Efficient, professional and great value for money. I got a few quotes from various removal companies, which Grace matched but more was included in their service. They worked with me to maximise space and minimise cost for my shipment to the UK and the process very simple. The packing team were very quick and effective, and I was highly confident my stuff was in great hands. It all arrived with no issues and I was kept informed along the way. I'd highly recommend Grace for moving internationally if you want a cost effective, transparent and flexible service!
X David
Brisbane
4 months ago
The best moving experience among 2 continents and 3 counties, Ben and Savio are very experienced and professional. The office lady Kristine is amazing. Thank you all very much, Grace! Highly recommended.
Scott Miller
Adelaide
5 months ago
Damien, Adam and Blake from Adelaides Grace Removals branch were the model of professionalism unloading our belongings. They couldn't have been better if they tried. Helped me assemble and move around a few things and looked after our house and stuff so well. Cheers to James and his crew from the Bunbury branch, you guys were awesome looking after us arranging well in advance and packing up our home too. Highly recommend these guys to look after you to make moving home stress free. Some bangin' tunes and good banter along the way! Thanks lads 💪😎👍
Kevin
Brisbane
6 months ago
I just received my shipment from Grace Removal this morning, 17/10/2025. My shipment came from Singapore to Brisbane was very smooth. The team did a great job especially the 2 gentlemen that shipped and help unpacked for us. They were Bernardo and Caio, they were fantastic. Both were so helpful and friendly. The unloading was very smooth and successful, I’m extremely pleased with Grace Removals and would recommend their service to everyone. Thankyou Bernardo and Caio, you guys are awesome! Thankyou for your service!
Fan Gabrielle
Brisbane
6 months ago
We had a very smooth and pleasant moving experience to QLD at 10th of Oct 2025. Bernardo and Caio were very careful and professional throughout the entire process. They went up and down the stairs multiple times without any complains, and not a single scratch was left on the walls or furniture. Truly impressive! And they are both polite, respectful, and efficient. I’m so grateful for their hard work and attention to detail. Highly recommended!
Chris Bryett
Adelaide
6 months ago
Really impressed with service, care and pace. They showed up right on time and got straight to work without wasting a minute. Everything was handled with care but they were also very efficient, you could tell they knew exactly what they were doing. Heavy and awkward pieces were moved with ease, and they made it look simple. What stood out was how well they worked together as a team. There was no mucking around, just a steady pace the whole time, which meant the move was done much quicker than I expected. Even with their speed, nothing was rushed or careless and everything arrived in perfect condition. The whole process felt smooth and stress free, and they were friendly and easy to deal with along the way. Honestly one of the best moving experiences I’ve had. Wouldn’t hesitate to book them again or recommend them to anyone.
Nathan M
Melbourne
6 months ago
The entire Grace crew were awesome to deal with. We were kept up to date on the process and progress of our shipment. Every person went dealt with was friendly, professional and helpful. Our items arrived safely into NZ without any damage which was down to the care and attention the Grace crew provided. Well done everyone!
Shirley Innes
Melbourne
7 months ago
Stress free INTERSTATE removals. I would recommend GRACE to others, and will use them again in future. I had two Victoria pickups delivered +3000kms to Queensland including PIANO. Professional service - fast communication via phone and email, making contract, changes and updates easy. Thanks team Grace!
Peter Arnold (Arnie)
Adelaide
8 months ago
Recently moved from Brisbane to Adelaide and in the process, we initially rang a different company to get a quote for the move, but the other company (Kent) wouldn’t even come to see us to quote until we had a moving day and confirmed address in Adelaide to move to. I explained to them that we were selling our Brisbane house and wouldn’t have a date or delivery address in Adelaide unti well after we had sold, but we needed to get a quote to budget for the move. Kent would not come, so then I rang Grace who I’d used in a prior move over 30 years ago. I don’t recall why I didn’t call Grace first anyway, but I’m sooooo glad that we ended up with Grace as everything went smoothly and perfectly 👌👌👌 The final phase of the move was the delivery to our new home in Adelaide, and just to top off what’s been a great experience with Grace all the way through, the delivery guys (Damien and Adam) were just amazing. We had 2 x 20’ containers full of our belongings, and we used Grace to do the packing too, so in the end, Kent; you guys missed out on a big job $$$ due to your stupid quoting rules! Cannot recommend Grace highly enough, and if you are moving to Adelaide, then tell them you want Damo & Adam to be your delivery team. 🌟 🌟 🌟 🌟 🌟 5 stars all the way THANK YOU Grace for getting our household to Adelaide in one piece and so smoothly 🙏
Scott D Douglas
Wodonga
9 months ago
From the very beginning, Jamie-Lee was a wonderful source of comfort and reassurance. After needing to carefully pack up my life on short notice, Grace Removals not only managed the uplift with care, but also securely stored my belongings for over five years. The entire experience was handled with sensitivity, professionalism, and a proactive approach I’ve never encountered in a move before. I’m truly grateful to the whole team for treating my belongings—and my circumstances—with such respect. Thank you, Grace Removals. You made a complex and emotional process feel manageable and safe.
trish hamilton
Sunshine Coast
10 months ago
Moved from Sunshine Coast to England. Excellent service and communication from the start asking for a quote. All questions were answered quickly and efficiently and day of pick up the team arrived on time and were helpful and friendly. Grace Removals also gave me a quote to transfer my dog over to UK too, using Jet Pets and the quote came in cheaper than my quote from Jetpets direct, who were also brilliant in communication and assistance with all the numerous paperwork. Will definitely recommend both Grace and Jetpets to family and friends. Thank you it certainly made moving countries a breeze.
Tina Karolewicz
Sunshine Coast
2 years ago
We recently embarked on a grand adventure, moving from Melbourne, Australia to the sunny shores of the Sunshine Coast, and let me tell you, it was quite the journey! Considering we're not the spontaneous 'pick-up-and-go' types, this move was a major source of stress and excitement for us. First off, a huge shoutout to Shane and Tommy, the dynamic duo of packing extraordinaires! These guys weren't just packers; they were like the guardians of our precious belongings, ensuring each item was snug as a bug in a rug. They even went above and beyond, taking note of what was extra special to us, packing and labeling it accordingly! Then, there was the pick-up team, led by Matt and the boys—a force to be reckoned with! Picture a squad of powerhouse movers, shuffling our stuff around like pieces in a Tetris game as they loaded them onto the shipping containers. It was truly a sight to behold! Once we reached Queensland, we were met with the same level of professionalism. Aiden and his crew were efficient, patient, and pros at reassembling our furniture. So here's a big, heartfelt thank you to the entire team for turning what could have been a stressful ordeal into a memorable experience! You guys rock! Cheers, Robert & Tina
Joel E
Sunshine Coast
3 years ago
We used Grace Removals today for our relocation to Twin Waters. The entire team were fantastic, the team leader Daniel was training a new member of staff and explained to us as soon as he arrived that the staff member was on his first day and we would hear him instructing more than what would normally be usual. The team done a great job and were extremely respectful. Although we had a couple of huge concrete tables which were extremely heavy and pushed them to their weight limit, at no time did they complain and simply got the job done. We highly recommend this company.
Pamela O'Connor
Sunshine Coast
7 years ago
I found Grace very good to deal with. We were moving from Sunshine Coast to melbourne, with storage for several weeks in Melbourne. They were very careful with our stuff. I liked the good natured way the movers interacted with each other. There were extra benefits which made life easier, like leaving us with a bed, small table and 2 chairs following the removal day so we could stay in the house while cleaning up. They also agreed to deliver one 'Keep Forward' box early on arrival in Melbourne, leaving the rest in storage, for an additional but reasonable charge.
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