Important pre-move preparation information

Grace removals

Key steps to prepare your home for your move with Grace.

It’s not long now before our hard-working moving crews will be at your home. Our teams are trained professionals who are fully briefed on the specifications for your individual move. It is, however, important to appreciate that during the course of packing and moving, your home becomes a workplace for our staff. This means we ask you to undertake some basic precautionary steps to ensure the safety and comfort of both our staff and your family.

Covid moving home

Public health precautions

If you or anyone else living in the home is ill or unwell with flu or Covid-19 symptoms, please notify your Grace move coordinator immediately, so we can work with you reschedule your move if possible.
moving with pets

Pets & children

Pets and children can often find the sounds and movement of our moving crews interesting and exciting. However, it’s very important not to have small children or animals in the way of our removalists, as they are often carrying heavy objects and need space to work safely.
Removalist Parking

Access to your property

Our removalists will be making many trips between the Grace truck and your property, so it’s critical that you provide adequate space for parking as close as possible to the entry to your property. Our moving trucks require approx 20 metres of space for parking.

Washing machines & dryers

Washing machines and condenser dryers can retain water and moisture, so must be thoroughly drained and wiped down inside and out prior to any move. It is also your responsibility to disconnect washing machine hoses and insert any transit stabilisation rods into washing machines as per the manufacturer’s instructions.

Fridges & freezers

Refrigerators and freezers should be empty of contents, wiped out and completely dry prior to being moved. We advise turning the appliance off at the switch and leaving the door ajar overnight. Fridges with plumbed filtered water and ice dispensers will require you to arrange disconnection by a plumber prior to uplift.

Fragile & high-value items

Set aside any delicate or high-value items such as artwork, glassware, jewellery or important documents. Let our crew know in advance so they can arrange appropriate packing.

Polished furniture

Do not apply fresh polish or furniture wax to any polished timber furniture items during the week prior to your removal. Freshly polished surfaces can take up to a week to stabilise and risk adhering to our protective coverings.

Rubbish & recycling

Clear out bins and dispose of any household rubbish, garden waste or recycling before moving day. This not only prevents unwanted odours and pests but also ensures nothing is left behind in your old home.

Staff amenities

We ask that you provide our moving crews with unrestricted access to a toilet and hand washing facilities throughout the day as required. On hot days our staff may also require access to fresh drinking water to replenish their water bottles.

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FAQs

Yes, Grace Fine Art can provide a full range of art packing services. From soft packing in our unique export wrap, to a full timber crate suitable for shipping around the world. Contact our friendly team to discuss your needs.

Our climate-controlled storage is maintained at specific temperature and humidity levels, as specified by museums and art galleries in Australia and around the world.

Yes, we can install your artwork. Contact our friendly team to discuss your needs.

All commercial imports into Australia are taxable at a rate of 10%. Luckily, most artwork is Duty Free, so you only pay the 10% Import GST.

Grace can arrange insurance coverage for your consignment via our insurance broker, however our WarrantyPlus extended warranty protection program provides broader protection than most of the insurance policies available in the market.

Yes, Grace Fine Art specialises in the moving and storage of all types of art, from large sculptures to antique desks and everything in between.

We always recommend your artwork is wrapped for protection during interstate transport. Grace Fine Art has a full range of appropriate permanent and temporary packing solutions.

Yes, Grace works with curators from major galleries and museums across Australia and across the world. Coordinating the movement of major exhibitions and events Grace has an extensive resource base and branch network that allows us to take on even the largest projects.

Book a consultation

At your home

Home consultation

At your home

We offer a free, no-obligation in-home consultation with our moving experts. During the visit, we’ll assess your move, check for custom packing requirements, inspect property access, and create a personalised moving plan with key dates.

Over the phone

Schedule a Call Back

Over the phone

Grace provides scheduled phone consultations with experienced moving consultants. Our household moving specialists can help you with packing guidelines, pricing, and services such as exit cleaning and unpacking options.

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