One platform to help you manage all your hardcopy and digital records anytime, anywhere.
Grace Digital Gateway, also known as the Gateway was developed in response to our customer’s requests to provide an innovative, modern, and intuitive system that solved many common challenges. The Gateway is a smart, secure, and convenient platform designed to house all your records management needs. You can manage your hardcopy and digital records, request services, and produce reporting in a click of a button without leaving the comfort of your work or home office.
Grace Digital Gateway allows users to choose how they access their records, and supports single-on and multifactor authentication for quick and secure access to all your records.
Access all your records regardless of whether they are physically or digitally stored with Grace. Plus, you can search and filter your records based on your preferences.
The Address Book Management feature allows you to manage addresses for physical file collections and deliveries, whilst the integrated ELO powered Grace Digital Office allows secure delivery of digitised files.
Securely manage your information to protect your privacy
Information security is a reason for concern for all organisations, including those that outsource key business operation to third-party vendors. Rightfully so, since mishandled data can leave enterprises vulnerable to attacks, such as data theft, extortion, and malware installation.
Grace has recently completed an SOC II audit with KPMG to ensure we continue to securely manage your information and data to protect your privacy. The completed SOC II Type II audit not only described our systems and whether their design is suitable to meet the relevant five (5) trust principles (Privacy, Security, Confidentiality, Availability, and Processing Integrity), but also the operational effectiveness of those systems, so you can rest assured that your information and data is in safe custody with us.
Need something else?
Our Digital Mailroom solution, allows you to manage and automate the classification of incoming documents and correspondence (paper and emails) without pre-sorting and automatically capture accurate, relevant and validated metadata.
Leave the organisation to us. Our trained specialists manage cataloguing and sentencing projects of all sizes, with pinpoint accuracy, to capture data and appraise records according to relevant disposal authorities.
We specialise in forms recognition and software applications, including: OCR (Optical Character Recognition), ICR (Intelligent Character Recognition) and OMR (Optical Mark Recognition).
Grace is one of the leading service companies in Australia
We maintain the industry’s highest customer service and satisfaction KPIs, and consistently adhere to agreed project timelines, budgets and risk management strategies. We’re here as experts to provide a single point of coordination, communication and accountability as you launch your organisation into the digital future.
Speak to our information management specialists on 1300 725 991 or get an obligation-free quote online.