International Removals

International Removals

International Removals

Move overseas with a whole world of convenience

At Grace, we’ve spent the last 100 years becoming one of the best international removal companies. Our Our expert staff will be there to support your through every step of your relocation, from initial planning to coordinating specialist services.

International Removals
Decades of moving experience at your service

As Australia's largest overseas moving specialists, we have the international relationships, customs knowledge and proven processes to guarantee a successful international removal to any destination in any country.

International Removals
Quality assurance for peace of mind

All Grace capital city branches hold internationally audited FAIM quality assurance accreditation which entitles us to affiliation with FIDI, the world's premier network of quality certified moving companies. Wherever possible, we work exclusively with FIDI partners who have demonstrated the quality of their services via FAIM accreditation to ensure you receive the same standard of excellence as Grace.

We understand that timing is key

We understand that timing is key. You don’t want your shipping container to arrive three days before you, or three weeks after. Knowing where your belongings are and when they’ll arrive is everything. We provide tracking and status reports, so you know where your furniture and household goods are at all phases of the move, no matter where in the world you, or they, are.
International Removals

Our global network has you covered

Our international service partners deliver a full suite of destination support services, including home and school searches, area orientations and settling in services. These all help you immerse yourself in the local culture and settle all the quicker. Let us handle the entire international relocation process, so you can make the most of your move.

Sea Freight

Sea freight is the most cost effective option for shipping household goods overseas. International sea freight shipments are conveyed in steel shipping line containers, using the most direct routes and modern vessels and equipment.

International Removals

Air Freight

Air freight is usually the preferred option for items that are time sensitive, or for goods being shipped to difficult destinations where sea freight is not practical. Grace is able to provide door to door services using quality airlines to virtually any global destination.

International Removals
Certifications

FAIM is the most stringent quality programme for the international moving industry, recognised for more than 20 years as the supreme seal of quality by globally mobile customers.

This programme is based on ‘The FAIM Standard’, over 200 defined quality requirements covering a company’s operations and services to customers and an associated ‘FAIM Certification Programme’ designed to ensure each FIDI-FAIM certified company maintains this expected high level of quality at all times.

Whilst 90% of FIDI members hold the FAIM certification, Grace is amongst a selected group of elite international removalists that have been awarded FAIMPlus accreditation. Grace is FAIM accredited at all our international gateway branches – Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Darwin and Hobart.

The FIDI Global Alliance is the leading professional body for international moving companies. The FIDI network includes more than 500 companies in over 100 countries around the world. Wherever possible, Grace works exclusively with FIDI partners who have demonstrated the quality of their services via FAIM accreditation. This ensures our customers receive the same first class care and attention from the moment Grace begins the international moving process, to their final overseas destination.

International Moving Affiliations
Transit Insurance

For complete peace of mind, we offer and recommend Grace EasyCover comprehensive transit insurance to protect and compensate you for any loss or damage incurred for any reason whilst in transit or storage.

Vehicle shipping

We offer a secure, affordable container shipping option from all Australian capital cities directly to Auckland, Christchurch, Wellington, London, Belfast and Dublin. Our international moving experts can provide you with customs and vehicle compliance advice.
International Removals

International pet relocation

Keeping your pet safe during their transportation is something we take very seriously. Our premium range of pet relocation and transport services keep your pet safe and happy during their move.
International Removals
Specialist Services

Cleaned, unpacked and connected without a fuss

International Removals
House Cleaning

The last thing anyone wants to do when they’ve moved out of their old home is clean it. So don't. Grace can provide professional cleaners timed to arrive after our crews have left. We guarantee to meet or exceed real estate agent end of lease bond return standards and provide receipts.,,

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International Removals
Corporate Relocation

An international move can be challenging, so let us take the stress out of moving to a new city by helping find you a home and school.

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International Removals
International Moving Guide

At Grace, we understand that moving can be stressful. So to help making moving overseas easier, we've created international moving guides to help you adapt to your new home city.

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Specialist Services

We also offer a convenient foreign money transfer service to provide you with a simple, safe and secure solution for transferring funds internationally, all at competitive rates with our partner Send.

Frequently Asked Questions

Whilst our focus is always on the provision of a high quality service and the minimisation of damage during the relocation process, its important to be aware that your goods may be exposed to a number of risks outside of our control during transit and/or storage. This is why we offer and recommend transit insurance cover specifically designed to respond to these risks.

Yes, Grace Fine Art specialises in the transportation of art and antiques so whether it is a sideboard or a designer chair, items requiring specialist care will be identified and a custom crate will manufactured to protect the item during transit.

An authorised representative needs to be at both the uplift and delivery of your belongings. At delivery it is especially important that this person can advise the delivery crew on the placement of furniture and cartons in the new home and complete the delivery documentation.

The Grace export packing crew will disassemble selected furniture items for more efficient packaging and wrapping. These include beds, table legs, buffet mirrors and hutches. Our standard international service includes the reassembly of these items at the time of delivery.

The dismantling and reassembly of items such as trampolines, gym and swing sets does not form part of our normal service as there is often a need for specialised tools. Your Grace moving consultant will be able to include an option for specialist assembly services within your quotation proposal.

If you have added or removed furniture items between the time of your initial quotation and your move, it is important to please contact your Grace moving consultant and we will review the quote if necessary.

You can elect to pack some or all of your belongings for an international move and Grace can provide you with packing materials and advice. We do not however recommend self packing, as there are specific customs packing list requirements for international removals. There are also transit insurance sub-limits placed upon owner packed cartons. Your Grace International Consultant will be able to advise you further around self packing options for overseas moves.

It is important to note that air freight shipments can only be packed by Grace as part of the regulated air cargo agent scheme managed by the Australian Department of Home Affairs.

Our standard international service includes the unpacking of all Grace packed cartons, unwrapping and reassembly of all furniture items at the time of delivery and the removal of all packing debris.

Small valuable items such as jewellery, watches or stamp collections can be moved by Grace, however we recommend you take these items with you as personal luggage. If you wish Grace to pack and move high value items, it is important that you advise your Grace Moving Consulant at the time of preparing the quotation.

Yes, Grace can safely relocate your pets from Australia to anywhere in the world. We can also arrange for customers entering Australia from overseas with pet transportation and quarantine advice. We understand the importance of your pet’s well-being in your move, for further information please refer to our pet transfer service.

The import regulations regarding motor vehicle and vessel importation differ from country to country. Generally, it only makes economic sense to ship vehicles from Australia to other right hand drive countries such as New Zealand, Ireland or the UK. Whilst it is technically possible to ship used vehicles to nations such as South Africa, Singapore, India and Thailand the very high  import taxes and duties and restrictions are prohibitive.

The following are considered to be dangerous goods and are not transportable by Grace:

Cooking Oils, Cleaning Solvents, Aerosol Cans, Matches, Firelighters, Pesticides, Paint Thinners, Oil, Petrol, Kerosene, Methylated Spirits, Turpentine, Weed Killers, Photographic Chemicals, Swimming Pool Treatments and Firearms.

Some countries also have specific import restrictions for certain items. Your Grace International Moving Consultant will be able to provide you with this advice at the time of quotation.

Grace quotations are valid for 30 days from the date of issue and the work is to commence within 90 days from the date of acceptance.

Need more information? Contact us.

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Type of Service
Removals
Storage
Office Move
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