Knowing your furry friends are in expert hands.

Comfort and security you can count on.

We understand that pets are beloved family members, making their safe transport during interstate or overseas moves a crucial concern. That’s why we partner with pet travel experts who have over 30 years of experience ensuring secure and comfortable transportation for pets, both domestically and internationally.

A seamless door-to-door
experience.

Our expert team handles every detail, including veterinary vaccination advice, pre-transport health checks, and safely collecting your pet from your home to deliver them to their final destination. With options for boarding and personalised care, your pets will feel comfortable and secure throughout the entire process.

Travel crate fitting

Our pet transport provider offers airline-approved crates for animals of all sizes, from puppies to large dogs. Each crate allows your pet to walk in, stand, lie down, and turn around comfortably. We can also add a stay-dry fleece mat for extra comfort during travel. Our expert consultants are here to help you choose the perfect crate for your beloved pet.

Qualified animal experts

The team of accredited vets and pet handlers is highly experienced in Animal Handling, Vet Nursing, Animal Psychology, and Pet Behavior. They prioritise your pet’s safety and well-being before and after flights, conducting health checks, providing treatments, and assisting with pre-flight documentation for international travel.

Real-time updates

You will be updated throughout your pet’s travel adventure, ensuring you’re informed about their journey. Updates include SMS and email notifications for airport check-ins, collection and drop-off details, comfort stop reports, health clearance confirmations for international travel, and delivery information.

Local delivery

Our pet transportation service provides a seamless experience, collecting your pets from your home and delivering them to their final destination, whether within Australia or anywhere around the globe. We also offer convenient airport collection or drop-off options to suit your preferences.

What our customers say about Grace.

Our Rating
★★★★★
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FAQs

All travel crates from our pet transfer provider comply with airline regulations and are perfectly sized to ensure the comfort and safety of your pet.

We advise against feeding your pet within 8 hours of their flight to prevent travel sickness. Rest assured, we will provide ample water before and during the journey.

Your pet will travel in a designated pet cabin that is air-pressurised, climate-controlled, and softly lit, similar to the main cabin. They will experience the same sounds and sensations as passengers, but with extra legroom! Additionally, their travel crate will be securely fastened to prevent any movement during the journey.

The collection time for your pet may vary by airport, but typically, your pet will be ready for pickup 1-2 hours after the flight lands. Alternatively, we can deliver your pet directly to your home.

Your Pet Travel Consultant will consider your specific needs to find the best airline and flight option for your pet.

After the plane lands, pets are the first to be taken off and moved to a secure and comfortable waiting area. Each airport has different procedures, so your Pet Travel Consultant will provide all the details in a personalised travel itinerary for your pet.

Book a consultation

At your home

Home consultation

At your home

We offer a free, no-obligation in-home consultation with our moving experts. During the visit, we’ll assess your move, check for custom packing needs, inspect property access, and create a personalised moving plan with key dates.

Over the phone

Schedule a Call Back

Over the phone

Grace provides scheduled phone consultations with long distance moving consultants. Our relocation specialists can help you with packing specifications, pet transfer process, pricing, and services such as pet boarding and vaccinations.

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Online enquiry
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