What our customers say on Google reviews.

Jaime Havilah
Sydney
a month ago
From the first call we made to Grace we were put at ease. Nathan came to our unit and knew the area, so that made us feel very comfortable. Every contact we had with Grace personnel was professional and friendly. Our removalists in both Sydney & Hervey Bay were such great guys. We also took up the opportunity to have Grace pack up Kitchen, next time, I think I would let them pack up the whole unit. I would recommend Grace to everyone and would definitely use them if I had to move again.
Katherine Roberts
Melbourne
a month ago
I can’t thank Grace Removals enough for making my move from Melbourne to New Zealand such a smooth experience. From the very beginning, their communication was fantastic. They gave me an honest and realistic timeframe, so I always knew what to expect, and they kept me updated every step of the way. Moving overseas is stressful, but knowing what was happening throughout the process gave me peace of mind. Everything arrived safely, and the team were friendly, professional, and genuinely helpful. I really appreciated their honesty, reliability, and great communication. I wouldn’t hesitate to use Grace Removals again and would happily recommend them to anyone planning an international move.
Lylsilng Ortiz
Brisbane
a month ago
Grace Removals was fantastic. The packing crew was very professional, careful and efficient. The crew that loaded all the items the following day, Bernardo and Juan, were also great. Bernardo and Juan were also very careful and fast. They even worked through rainy weather and got everything done very quickly. Thank you for making our move easier.
Tanmay Chaturvedi
Melbourne
a month ago
Ari and Stewie were fantastic in helping us settle back into our home. They handled all of our belongings with great care and professionalism, making the entire moving process smooth and stress-free. They were friendly, efficient, and took the time to ensure everything was placed where we wanted it. We really appreciated their hard work and attention to detail. Highly recommend Ari and Stewie to anyone looking for reliable and careful removalists!
Johnson Kwan
Brisbane
a month ago
Grace has been nothing but great. Ryan was very quick to help organise Stephen to do a quote for me with a very tight time frame . Stephen communicated well before our move and he continued to discuss with me about what would happen. Terry was very professional on the day of our commercial move. Terry gave very clear instruction to the teams of how to do things efficiently. He communicated with me on the spot and was very respectful to client. Frankly, the move was not cheap but then it was worth every single penny. The last thing is for a cheap company to offer cheap service . I am very happy with the move and how they’ve coordinated and helped. If possible, I would love to give compliant verbally . Essential Health Physio
Shiki Ogata
Adelaide
a month ago
I received my belongings today! I moved interstate and had almost 20 boxes & luggages to bring. It took time, but Grace Removal's professional service and efficient communication made it much easier! The most important is: I didn't lose nothing! I used another company's service before and lost a luggage which worths at least $6K. I truely recommend this company!
Milla Barbara
Sunshine Coast
2 months ago
Excellent service from Grace Removals! Tashita, Kade, Mike, and Billy were all so friendly, professional, and incredibly efficient. They made our move quick and stress-free, and even went out of their way to help set things up for us. Nothing was too much trouble, and their positive attitudes made the whole experience so much easier. We really appreciate all their hard work and would highly recommend them! – Tracy Patterson, Milla Barbara
Dean Ding
Brisbane
2 months ago
⭐⭐⭐⭐⭐ Thanks Juan, Joao and Guilherme I had a fantastic experience with Grace Removals Brisbane. The team was punctual, professional, and took great care of all my furniture and belongings throughout the move. They worked efficiently, communicated clearly, and made what could have been a stressful day completely hassle-free. Nothing was too much trouble, and everything arrived safely without any damage. I really appreciated their friendly attitude and attention to detail. I would happily recommend Grace Removals Brisbane to anyone looking for a reliable and professional moving company. Thank you for making our move so smooth!
Joe Tid
Canberra
2 months ago
Very careful bunch of folks who found joy in the work they do. They wrapped my furniture including mattresses, used mats on the wooden floor to protect it, and were quite personable. While I did not think they compete on price, I can certainly say their quality and value beats that of their competitors- and I have moved homes a few times. Highly recommended service/company! Phil B, Glen F, and James L are a team you can trust to look after your household valuables.
Warwick Nickel
Goldcoast
2 months ago
Jay, Jacko and Jason were amazing with the unpacking of our items. It was a difficult access unit and they worked their magic with no complaining at all, even gave good suggestion for best placement of items to maximize space. Fast and efficient, I could not be happier with the service from Grace. Hope to not move again but if we do we would not hesitate to use Grace again. Great job JJJ’s
Rajul Sharma
Adelaide
2 months ago
Excellent service from Grace Removals. The team was friendly, professional, and extremely careful with our belongings. The entire move was well-coordinated and stress-free. Highly recommend their services for both local and international relocations.
Alexandra Balandina
Brisbane
2 months ago
I cannot recommend this company highly enough. Shane and the teams in both Brisbane and Townsville provided an exceptional level of service while helping us relocate my sister’s belongings from Brisbane to Mount Isa. From the very beginning, the communication was clear, friendly, and professional. What really stood out was the genuinely personal approach, we never felt like just another booking. Shane took the time to answer questions, keep us informed, and make sure everything was handled with care. The entire team treated my sister’s belongings as if they were their own. Every interaction was met with kindness, patience, and attention to detail. Moving was a stressful process, especially when transporting personal items over such a long distance, but they made the whole process smooth and worry-free. The coordination between the Brisbane and Townsville teams was seamless, and everything arrived safely and as expected. Their professionalism, reliability, and customer care exceeded our expectations. A huge thank you to Shane and everyone involved. It’s clear that they take great pride in what they do, and it shows in every step of the process. I would absolutely use their services again and would happily recommend them to anyone looking for a trustworthy, caring, and highly professional logistics company.
Lee Smith
Goldcoast
3 months ago
10/10 Service from Dave and Ryan. We are absolutely thrilled with the delivery service from Grace Removals, Burleigh Heads. Ryan & Dave delivered all our furniture and they were fantastic from start to finish. They worked their butts off & were incredibly professional, efficient & just great guys to deal with. Moving is never easy, but these two made the delivery seamless. Even though there were a couple of breakages along the way from Adelaide. They handled it perfectly, clearly explaining how to follow through with our Insurance. We highly recommend the Burleigh Heads Grace Removalist. Lee & Geoff
David Anderson
Sunshine Coast
3 months ago
We r using Grace to move goods from Sunshine Coast to both Mackay and Canberra It was estimated we would need a 20 foot container to send goods to Mackay This morning (1st June) Peter, Kade and Tashita turned up to pack things in Container to Mackay. They were on time, well presented and polite. They worked quickly and efficiently. To ensure everything was done as quickly as possible 2 other staff (Kyle and Billy) turned up to assist after they had finished another job. Getting near the end I wasn’t sure if everything would fit but they ensured they used every space and managed to get everything in the container. It was certainly a job well done and all over by 12.30 Thank you Grace we’re back again on Wednesday to do the packing for Canberra. Peter & Kyle were back and this time were joined by Harvey and Riley. Again another excellent job. Well done and thanks to all
Sue Proud
Canberra
3 months ago
The Grace removals crew, Ben, Johnny and Leah did a great job unloading our household goods and furniture yesterday. The weather was rainy and cold and they were extremely respectful of how stressful it was for us. They were professional and efficient. At the end of the job they helped us oldies putting beds and heavy lounge furniture in place. A job we couldn't do on our own. Thanks team we really appreciated it. Regards, Sue and Jeff
Ryan Phelan
Goldcoast
3 months ago
We recently moved into our new home on the Gold Coast and had an excellent experience with the team from Grace Removals. A huge thank you to Reuben, Jason, Shaun and Taine for their outstanding work when moving in to our new home. They arrived on time, they were professional, friendly and efficient. Their positive attitude and teamwork really stood out. They handled our belongings with great care and communicated clearly as they moved our stuff in. We are extremely grateful for their efforts and would highly recommend Grace.
Adrian Jackson
Melbourne
3 months ago
Grace was a sensational service. From the initial consult to the packing, the container loading and the delivery. All was done really well and with a little bt of extra communication from me, everything seemed to run smooth and give me piece of mind during the process. We had only 1 casualty in transit but it was very minor. The packing and packaging used was immense and very extra and secure. Was really impressed with service. Delivery/unload team was extremely introverted and kept to themselves with ear pieces in talking on phone to other people while I helped them unload. I thought this was not the best and quite rude when I am lending a hand but hey, they did their job and everything went pretty well. All in all though, I was VERY happy with the service and will 100% be going to them first for quotes on their services and recommending them onwards. I appreciate all the efforts team and special shout out to Trevor for being such an incredible and personable human. He was for sure a winning part of the puzzle that was packing up our families lives and moving interstate.
Maureen Brown
Sunshine Coast
3 months ago
The Grace Brothers crew were so efficient and organised. Damo, Riley, Billy, Joel and Tashita were very careful with our belongings. They were positive energetic, polite and friendly. Nothing was an inconvenience for them. I would use Grace Brothers Removalist every move. Thank you for making our move less stressful.
Melody L
Sydney
3 months ago
I can't say enough wonderful things about Grace Removals! Their service completely exceeded my expectations. Mel, the receptionist, was incredibly warm and welcoming. Kim, the international coordinator, arranged everything perfectly so I could pick up my items from the warehouse. Kristine was phenomenal, guide me through the collection and help me to locate the items that Im looking for , and Ryan was a huge help, bringing out all the boxes out and opening them so efficiently. Patrick, who handled my initial inquiry, was so patient and responsive to every detail, I’m truly grateful to the whole team—they impressed me beyond what I expected. I will absolutely keep using Grace Removals again and again.I wholeheartedly recommend Grace Removals—truly the best overseas shipping company I’ve ever used!
Zachary Pittas
Sydney
3 months ago
Shane and Noah did a great job, treated everything with a lot of care as they packed and were very very efficient. Highly recommend them to anyone looking for a pack and move service
Yeshey K
Canberra
3 months ago
We had an excellent experience with Scott, Jimmy, and JR during my recent container move. From start to finish, they were professional, efficient, and incredibly helpful. They handled everything with care and made what could have been a stressful process feel smooth and easy. Their teamwork and positive attitude really stood out, and it was clear they take pride in doing the job right. Everything was done perfectly, and we couldn’t be happier with the service they provided. Highly recommend this team—thank you, Scott, Jimmy, and JR!
Jas B -Jas 0810
Sydney
4 months ago
I’m very happy with the service I received today. The two removalists did an absolutely fantastic job. They worked incredibly hard from start to finish, were professional, careful, and efficient throughout the entire move. They handled everything with great care and made what could have been a stressful day feel smooth and organised. Their positive attitude and strong work ethic really stood out. I truly appreciate all their hard work today and would highly recommend them to anyone looking for reliable and professional removalists. Thank you again for the excellent service!
Wendy Sanders
Wodonga
4 months ago
Great experience from start with Daniel and Paula and Shane and Crew on Gold Coast to Finish with two extremely respectful young men, Addy and Anky at Tumbarumba. Smooth sailing the whole way and Grace adapted to my changes without hesitation. Highly recommended.
N Tran
Melbourne
4 months ago
I had a great experience with the two delivery team members. I didn't get their name. They were punctual, professional, and handled everything with care. They went above and beyond to help move the items into the house and made sure everything was placed exactly where I wanted. Some of the items are extremely heavy, but both of them stayed efficient and remained calm throughout the whole process. I'm really happy with my experience.
Floris van der Leest
Sunshine Coast
4 months ago
Great team work and very pleasant in interactions. No sign of rush, all calm and collected. Great work, Joel & Tashita who started the packing of mostly ceramics, and Leigh, Mike and Kyle for sorting all other things out.
George R
Adelaide
5 months ago
3 stars as they were good to move the stuff up stairs in a cramped townhouse but bit of a human decency thing… I let one of the workers use my toilet and found that he left a mess in both sink and toilet.. leaving me a nice mess to clean. Had also left his empty coffee cup in my garage despite them taking all their boxes and blankets. Decent job out of the 3 but just a bit gross
teamxtreme5
Wodonga
5 months ago
We went with Grace for a big move as had used them before in Sydney and were great. This wasn't a great experience, had damaged items, late arrival, they didnt tell me at any point I would have to go over to their site office to sign paperwork. Stickers were placed in terrible spots so we spent ages rubbing all the residue off furniture. The assembly of furniture in the storage unit at the other end by the Newcastle team was very poor. The guys from a different company we got to empty it were stunned at the lack of care. They misplaced some items and said they'd follow up, they never did but luckily we found them. I have tried ringing both offices, head office and emailed but no one ever gets back to me. We also paid extra to have our art packed up properly in boxes and this wasn't done they were just in a blanket. They charge a premium price for a mediocre service. On the positive everything did arrive at the other end.
T Allen
Canberra
6 months ago
Phil and his crew (James, Glen, and Nathan) did a fantastic job packing everything with care. They worked fast yet paid attention to detail, wrapping with care and documenting a detailed inventory. What should have been a 2 plus day job was completed in less than 1.25 days. Excellent work, great attitude, good humor and obviously a team that gets along well with each other and represents Grace with professionalism
Life Cycle
Melbourne
6 months ago
Matt Ross, our move consultant, made the relocation smooth and genuinely stress-free. He was responsive, organised, and consistently professional throughout. A special mention to Manny, who packed our large home single-handedly with impressive speed and great care, all while maintaining a cheerful, can-do attitude. The moving crews at both ends were polite, professional, and worked incredibly hard during one of the hottest summer periods in years. We had close to two container loads, so the logistics were no small feat, but everything was handled efficiently and arrived intact. We would gladly use Grace Removals again for a future move. Thank you, Matt and team, for your outstanding work.
Hossak 2014
Brisbane
6 months ago
Grace did a fantastic job of picking up and delivering our furniture from Melbourne to Brisbane. It arrived on time, nothing was damaged and John and Leo did a fantastic job of unloading our things into the new townhouse in Brisbane. They were both professional, friendly and very careful - they also did a good job of putting our bed together which was appreciated. We will definitely be using Grace again for our next move.
Susan Lovett
Goldcoast
6 months ago
Amazing experience with Jack and Peter today. Both gentlemen were kind, professional and very respectful of my belongings despite a move on a very rainy day. They arrived on time, maintained a positive attitude, cheerful demeanor and worked quickly and very collaboratively. They are great customer service representatives and couple of really nice guys. I would not hesitate to recommend Grace removals to my friends and family and I would use them again and would request Jack and Peter again. Great job guys. Thank you so much.
Thilini Bandara
Wodonga
7 months ago
I’m currently in the process of an interstate move from Shepparton to Hervey Bay, and my experience so far has been friendly, efficient, and professional. Jake was excellent with providing quotations and was very flexible when adding or removing items and renewing quotes. Janick handled the storage and warranty process smoothly and professionally. The pickup service was very smooth by Mark and Louie from Wodonga branch. Mark, who has many years of experience, and Louie, who has recently joined, worked extremely hard and were both flexible and very careful with packing. They did a fantastic job and made the whole process stress-free. Thank you all for your hard work. Looking forward to be in the same excellent service at the Hervey bay end. I would highly recommend this service to anyone around Wodonga.
Fran
Goldcoast
7 months ago
I'm in the process of moving my household items from Gold Coast to the UAE. Grace has provided 10/10 service so far and I'm very happy to have trusted them with this move. Daniel, Paula and the removalists were all very professional, helpful and just good people!
Peter Arnold (Arnie)
Adelaide
a year ago
Recently moved from Brisbane to Adelaide and in the process, we initially rang a different company to get a quote for the move, but the other company (Kent) wouldn’t even come to see us to quote until we had a moving day and confirmed address in Adelaide to move to. I explained to them that we were selling our Brisbane house and wouldn’t have a date or delivery address in Adelaide unti well after we had sold, but we needed to get a quote to budget for the move. Kent would not come, so then I rang Grace who I’d used in a prior move over 30 years ago. I don’t recall why I didn’t call Grace first anyway, but I’m sooooo glad that we ended up with Grace as everything went smoothly and perfectly 👌👌👌 The final phase of the move was the delivery to our new home in Adelaide, and just to top off what’s been a great experience with Grace all the way through, the delivery guys (Damien and Adam) were just amazing. We had 2 x 20’ containers full of our belongings, and we used Grace to do the packing too, so in the end, Kent; you guys missed out on a big job $$$ due to your stupid quoting rules! Cannot recommend Grace highly enough, and if you are moving to Adelaide, then tell them you want Damo & Adam to be your delivery team. 🌟 🌟 🌟 🌟 🌟 5 stars all the way THANK YOU Grace for getting our household to Adelaide in one piece and so smoothly 🙏
Scott D Douglas
Wodonga
a year ago
From the very beginning, Jamie-Lee was a wonderful source of comfort and reassurance. After needing to carefully pack up my life on short notice, Grace Removals not only managed the uplift with care, but also securely stored my belongings for over five years. The entire experience was handled with sensitivity, professionalism, and a proactive approach I’ve never encountered in a move before. I’m truly grateful to the whole team for treating my belongings—and my circumstances—with such respect. Thank you, Grace Removals. You made a complex and emotional process feel manageable and safe.
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