Secure, cost-effective document storage.

Document security with lifecycle tracking.
Our hard-copy storage solutions for your vital information are supported by state-of-the-art records management facilities, and the latest technology for confidentiality, security, and lifecycle tracking.

Proven transition-in project management.

Secure chain of custody

Climate controlled storage

Sentencing & cataloguing

Document destruction
Why Grace for
records storage?
Records management should seamlessly integrate into your business processes. Our solutions securely and efficiently capture data as part of your daily operations, reducing extra work for your staff and helping your business stay agile and competitive.
1
Account visibility and reporting
Grace clients have access to an intuitive self-service portal called Grace Gateway. This platform allows information managers to securely manage records, request services, and generate reports directly from their workspace. Authorised users can configure dashboards to access digital records, manage physical documents, monitor user activity, schedule retention, and gain actionable insights through data analytics reporting.
- Single Sign-On (SSO) and Multifactor Authentication (MFA), ensure controlled access to your sensitive data
- Request retrievals, collections, additional barcodes or archive cartons
- Customisation for specific needs and workflows and automated record classification
2
Dedicated account management
A dedicated Grace Client Relationship Manager (CRM) serves as your primary point of contact. Your CRM ensures consistent service through proactive communication and collaboration to oversee account activities, resolve issues, and drive efficiency for your organisation. Our local customer service teams are also on hand to provide prompt assistance. Our service quality is continually refined through the Grace integrated management system and internal benchmarking reporting.
- Regular scheduled account reviews
- Bi-annual customer feedback surveys
- Periodic KPI and exceptions reporting against SLA commitments
3
Full suite of integrated solutions
We offer a comprehensive range of physical and digital records management services, designed to seamlessly integrate with your existing business processes and workflows. Our solutions cover everything from secure storage and retrieval of physical records to advanced digital systems that streamline content management and improve operational efficiency. Our team of digital solutions experts, help businesses transition from legacy paper-based systems to modern, fully or partially digital content management solutions tailored to their unique needs.
- Scanning and capture
- Process automation
- Data discovery, classification and analysis
Grace clients have access to an intuitive self-service portal called Grace Gateway. This platform allows information managers to securely manage records, request services, and generate reports directly from their workspace. Authorised users can configure dashboards to access digital records, manage physical documents, monitor user activity, schedule retention, and gain actionable insights through data analytics reporting.
- Single Sign-On (SSO) and Multifactor Authentication (MFA), ensure controlled access to your sensitive data
- Request retrievals, collections, additional barcodes or archive cartons
- Customisation for specific needs and workflows and automated record classification
A dedicated Grace Client Relationship Manager (CRM) serves as your primary point of contact. Your CRM ensures consistent service through proactive communication and collaboration to oversee account activities, resolve issues, and drive efficiency for your organisation. Our local customer service teams are also on hand to provide prompt assistance. Our service quality is continually refined through the Grace integrated management system and internal benchmarking reporting.
- Regular scheduled account reviews
- Bi-annual customer feedback surveys
- Periodic KPI and exceptions reporting against SLA commitments
We offer a comprehensive range of physical and digital records management services, designed to seamlessly integrate with your existing business processes and workflows. Our solutions cover everything from secure storage and retrieval of physical records to advanced digital systems that streamline content management and improve operational efficiency. Our team of digital solutions experts, help businesses transition from legacy paper-based systems to modern, fully or partially digital content management solutions tailored to their unique needs.
- Scanning and capture
- Process automation
- Data discovery, classification and analysis
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