When a simple system misconfiguration exposed sensitive information to a wider audience, one of the largest not-for-profit organisations faced a moment of truth. Thousands of members, years of community trust, and their reputation for service were on the line.

Instead of panic, they acted with speed and confidence. Within minutes, the team was able to turn a potential crisis into proof of the strength of their governance approach.

Download the case study to learn how this organisation turned risk into resilience and strengthened trust across its entire community.