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Based on 364 reviews
We always use Grace
We always use Grace for all of our moves! They have great teams and Nathan always works hard to make sure everything goes to plan! Thank you Nathan and Adrian
Perth to Cairns
Perth to Cairns, house and car move. Excellent service from the Grace team at both ends Timescales for move were accurate goods arrived exactly on scheduled date, delivered the next day Would definitely recommend Grace
THE ONLY WAY TO MOVE.!!
Of the 12 moves we've made, this one from Qld to the ACT with Grace Removals was by far the smoothest, professional, & worry free that we have experienced. Every person we were involved with from Grace, was totally helpful, cheerful, knowledgeable, & working to see that our goods were wrapped and packaged in a way to ensure they arrived in original condition. We had no damage or breakages....a totally professional operation. THANK YOU.
John & Noelene
Amazing service at every step
We had a lot of household effects to move and I was concerned that we would only get an accurate quote if someone actually viewed what there was to move. Only Grace and one other company would do this. Although it turned into a videocall because of Covid, I felt more confident that a sufficiently big truck would be booked and the Grace quote was significantly cheaper than the other company. In addition, the container system used meant we could move out on a Thursday and not move in until the following Monday, avoiding weekend rates, because we had a simultaneous settlement on the Friday taking place too late to move in that day. On both days the removalists worked tirelessly. We were extremely impressed and would have no hesitation in recommending the company. Co-incidentally, a friend of ours moved on the same day with Grace and also commented on how good they were. We are certainly very happy customers.
The service was great
The service was great. Everything was done with customer at heart. Goods were delivered on time as greed. The delivery team was very professional working together & communicating on what they are doing even including me in their conversation which was fantastic. Lastly the boxes were picked up in time the guy who mlm picked up the boxes was very professional & communicates well with me. My overall comment. Well done team. Keep up the amazing job you doing to your customers. I will definitely use Grace again in future or recommend to my family & friends. Happy customer Chenai Chairuka
we have had no problems with grace…
we have had no problems with grace removals and will continue to use them when needed
Kenneth & Liz Hyland
Amazing removalist company in Australia
From the moment I met Matthew on face time during lockdown, I knew I was going to have a positive experience. I called him so many times with lots of questions and he never hesitated to answer my question and nothing was too hard. Then on the day of moving they guys that came where like machines. They worked so well together and were so coordinated. Nothing was to hard for them either. Overall I made the best decision in choosing Grace to move 30 years if our lives from Melbourne to Cairns. I would recommend Grace to everyone.
Great company fast to respond and…
Great company fast to respond and assist. The team worked with me and I was continually informed throughout the full moving process. It was refreshing to work with this professional company for my move. Highly recommend Grace as a removalist of choice. Thank you again to the Canberra team.
Excellent customer services and great value for money.
Excellent customer services, we had some minor issues during the move, which were rectified quickly. Great value for money and is highly recommended.
Move from Cairns to WA
Grace organised the removal of my furniture, vehicle and pets from Cairns to WA. Everyone involved with my move was professional and courteous.
Third move with Grace
Despite the hurdles encountered by the Alice Springs staff in meeting the challenges of COVID 19, the loading team - Josh, Rodd and [NAME] the job was well managed with catchup for time lost by working on the weekend. Three containers were loaded well with boxes and sundry items well wrapped, secured, treated with care. As advised some of the furniture was of extremely large size and weight and it pushed the limits of the two packers/loaders to lift and move these items. At this stage, as planned two of the containers have been delivered to Tumby bay with the third to be delivered in about a week. We are in awe of the resilience of the two staff, Jai and [NAME] who worked so hard in the unload. As previously the size and weight was a challenge and is a potential WH&S issue that Grace should in future take to account - particularly when the company has been advised on several occasions. Breakages are minimal. If there is one criticism is that shelving components of cupboards were not loaded together and this has been problematic in assembly of furniture and cabinets and in the unpacking of goods and chattels. However, overall we are very satisfied. This is the third move by Grace.
Great service. Highly recommend.
Excellent service reliable……
Excellent service reliable…….so professional….
The price and service is great.
The price and service is great as I have had to use them twice this year. I had to move from Canberra up to Townsville. Then after a couple months my situation changed then I had move down to Sydney. They even arranged the transport for my 3 cats and having them looked after for a few days as I drove 2500KM+ to my new address. All the staff are very friendly and professional taking great care of all my belongings with good customer service provided. I was looking to hire a small truck and do it myself but that would have cost me 3 times as much for the hiring of one. I would recommend Grace Removals Group to anybody for their moving needs.
We had a big move from Hobart to cairns . Grace removals made it so easy . It pays to go with a big national company
We. Recently moved house from Hobart to cairns . A huge move for us . Grace in both Hobart and cairns were absolutely great . They made the whole process so much easier . We have no hesitation recommending them
David & Janine Pickett
Great Service ,Lovely people to deal…
Great Service ,Lovely people to deal with.Best wrapping and loading team.Operations Management team are professionals.
Move with Grace
We have used Grace for each of our last three moves (spanning sixteen years and including two interstate moves). For our recent move we did not get any other quotes as our previous experience with Grace staff had been so positive with very competitive pricing. On each occasion the Grace teams have been friendly, careful and very willing to work in with our plans. We have really appreciated the way they have gone about their work … including the recently used Wodonga/Brisbane teams … that has made our moves efficient and trouble free. Highly recommend.
Peter & Lyn W
Very helpful customer service and…
Very helpful customer service and showed great flexibility
All round fantastic experience!!
Great experience from sales rep, packing house, moving and arrival at our destination. Very responsive and helpful. Would use again in a heartbeat.
We are very happy with Grace Removals
We are very happy with Grace Removals. The people we dealt with solved all the issues with our difficult site and were pleasant and helpful at all times.
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