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Based on 438 reviews
TSA Pastoral Services relocation
TSA Pastoral Services relocation. We are very happy with the crew - Robin was easy to work with and efficient and professional. We are happy with the problem solving especially with the reception desk - Mervyn and Robin displayed good natured perseverance with dismantling and reassembly in our new space. The crew that finally came (delayed 2 days due to COVID) were helpful and managed well by Robin. Thank you
I wanted to say how impressed I was with “the guys” yesterday. Yes they got the job done but the point of difference was with them working together as a team. Peter was instructional with the boys throughout the process, teaching / showing them different things without being mean or condescending. Jordon and Cooper just powered through all day without complaint, without stopping and the best of all, without attitude. The move went through without anything broken and no walls being bumped either.
Unbelievably Good Experience!
I am genuinely shocked and surprised at how smoothly this move went. This was a rather complex interstate move with delays on my end. The Grace Canberra Team (Venetia and Morgan) took care of everything and really went above and beyond to get this move done. The packing, storage, transport and delivery was way above expectations. My items arrived with zero damage (even the fragile glassware) - literally not a mark on anything. Mick and the Sydney team unloaded and positioned everything perfectly on arrival. And to top it all off - Grace even came back to collect the boxes and packing paper - this was a huge help, as the quotes I got for rubbish removal were expensive. Thank you to everyone at Grace for making this move possible and for being so flexible and careful with all my items. This was a complex interstate move during the state-wide lockdown period (both ACT and NSW were in lockdown during this time) - and Grace somehow made it all happen. I am extremely grateful as I am now able to settle in to a new property and get on with life. I have been raving about Grace Removals ever since, and will continue to do so for many years to come.
The consultant was extremely helpful…
The consultant was extremely helpful and informative, The removalist were professional and incredibly quick.
Highly recommend. Thank you for the professional service.
I had a quick and useful response when I first contacted Grace, the team picking our stuff was friendly and did an excellent job, and even though they had mentioned the possibility of the delivery taking over 3 months, are things arrived in 1.5 months without any issues.
Brilliant reliable and professional…
Brilliant reliable and professional service
The whole experience was exceptional
The whole experience was exceptional, very easy and worry free. Would recommend Grace Removals to anyone who wanted an easy move.
My move from Maitland NSW to Moree NSW with Grace Removals
I recently moved from Maitland NSW to Moree NSW and my removal was carried out by Grace Removal Newcastle. I can not thank them enough for the way they carried out my move. They presented themselves as a professional company but still managed to treat me as an individual. They went above and beyond what I would consider normal practices to give me a quote that fitted my budget perfectly and arranged the move at the time I needed. From the pre-pack to uplift and delivery I was kept informed of every stage. I can not praise them enough. I would be very happy to recommend them to anybody and everybody. I will use them again on my next move. Thank you Grace Removals
Grace Removals are highly recommended
Grace Removals managed my move from WA to Qld. They were very professional, reliable and had great communication. The removalist team were very careful with my furniture and many boxes of items. They were on time, ensured everything was wrapped and transported with care. I'd use them again.
I moved from ACT to QLD early July
I moved from ACT to QLD early July. The service and people were excellent, 2nd to none. The only thing was there are missing boxes from delivery and unfortunately the manifest list does not accurately list the box numbers! The person in Canberra just put a long line going down sheet and number of boxes. We'll come delivery, I received 90% of of my items. I am still waiting for 2 missing boxes I know I am missing. Please make sure all of your boxes are marked with your name and contact number....lessons learnt, and take photographs of every box.
Moving with grace removalist was the…
Moving with grace removalist was the best decision we have ever made , every single staff member all made our move so relaxed and easy and enjoyable, my furniture was all wrapped incredibly well and it was the first time none of my furniture got damaged during a move. Every single staff member is so professional and went above and beyond to ensure the best customer service was achieved, my only regret was not finding this company for my previous moves where my furniture got damaged, highly recommended this company. The Newcastle team was exceptional they out done my expectations 😊❤️🙏
Young workers do a great job.
My experience: responded quickly to request for quote. Gave comprehensive information. Once quote was accepted , I found it very difficult to contact them for re assurance in regards to pick up and delivery back, I tried phones calls to no avail. However I was so impressed and Appreciated the young gentleman who came to pack up my home and store my precious items. They were so thoughtful, professional, and efficient. Once again once I was ready for my items to be returned, I had difficulty contacting to confirm time. But once again the young gentleman turned up on time and were so very good, professional and considerate. They should have a pay raise, they are a credit to Grace removals.
Very happy with a sofa sent from…
Very happy with a sofa sent from Melbourne to Hobart. Quick and efficient.
Always on time and efficient
Always on time and efficient. I have had some large, awkward and heavy pieces of furniture. Where possible Grace staff take them apart so that staff and the piece of furniture are not damaged or hurt. My recent move involved awkward spaces and my washing machine proved to be a problem. Only experience got the machine into the allocated space. I trust Grace staff. They have the support of an organisation with a lot of experience.
Arrived and delivered as promised
Arrived and delivered as promised. All goods arrived in good condition. Happy with our choice.
Excellence service, picking up and delivering items, on schedule. No damage and excellent communication prior up and after delivery. Highly recommended. No hidden fees. Friendly customer service. Thank you.
Friendly service from the first moment…
Friendly service from the first moment I contacted Grace. Found all staff to be efficient and helpful.
I was very happy with the service Grace…
I was very happy with the service Grace Bros provided
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