Confidential Information Management Solutions

Protect patient identity and welfare with better information management solutions.

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Information in the Healthcare Industry

Australian’s ageing population is putting new stresses on our healthcare industry and worrying about effective record management and optimising information workflows is hard to do in the face of a full waiting room. At the end of the day, modernising your information management system will only improve your ability to manage increasing caseloads and retain staff. While the industry often struggles to prioritise information management, Grace can offer solutions that will optimise your record keeping in line with confidentiality, accessibility and environmental concerns.

Protect Patient Confidentiality and Welfare

Patient welfare is the number one priority for healthcare organisations, and information management has a role to play. Confidentiality remains a priority for the health sector as keeping patient records safe and secure has both compliance and ethical repercussions. As the information age continues to boom, data privacy is no longer as simple as keeping records in a locked room. Vulnerabilities are created at all stages of the data lifecycle and breaches now come with greater ramifications.

As such, improved privacy and information security are vital in ensuring patients are protected from data misuse such as identify theft. An effective information management solution also protects your organisation from financial and reputational damages caused by data loss.

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Ease and Speed of Access to Information

Improved data security cannot come at the loss of timely access. Having relevant patient information readily available is critical to informed decision making and positive clinical outcomes. As experts in health information management, we understand that you need a system that is secure while also making hard and soft data available on demand. Whether optimising existing hard copy processes or integrating digital systems, Grace will develop a solution to reduce your risk while providing timely and easy access.

Grace effectively automate much of the document retrieval and management process, allowing your staff to focus on delivering positive patient outcomes. Our intuitive interfaces are customisable and responsive, with indexing that integrates seamlessly with your existing systems. Your digital data remains accessible and easily shared across a range of devices without increasing data breach risks.

Beyond an integrated archiving, digitisation and retrieval solution, Grace also offer:

  • Asset management and data courier services
  • Customisable ICT
  • Cleaning services
  • Office relocations
  • A national support network
Information Management fast document retrieval

Benefits of Quality Information Management

Storing your data offsite is a quick way to increase the security of your information, especially when using Grace’s specially designed and well-equipped storage facilities. We provide protection from fire and water damage and operate a CCTV network and onsite security to prevent theft. Furthermore, Grace employees undergo Police Criminal Security checks prior to being hired and all archives are set up in such a way to ensure they cannot be identified at a glance.

This dedication to security carries across to the transportation of your files, as our secure fleet of company-owned vehicles are consistently tracked from departure to arrival. Our chain of custody ensures your records never leave our hands because we never outsource collection or delivery to contractors, even when it falls outside of urban areas or normal trading hours.

Our digital security is just as thorough, with an administrative console boasting airtight security configurations, function-level verification and application-level security. This means we limit users in what they can access in terms of functionality and data, relevant to what they need to complete their jobs. Furthermore, if local systems go down, we deliver back-ups on demand so you don’t have to stop working.

Secure your Physical and Digital Records with Grace

Grace information management solutions ensure the security of records, whether they’re physical or digital. We take pride in improving security without restricting access, with solutions such as our secure Open Shelf File Storage allowing us to deliver your records on demand.

Meet your responsibilities in patient confidentiality and welfare by maintaining their privacy with our secure information management solutions.

Download our report, Healthy Data, for more information on how better information management can help healthcare providers maintain patient confidentiality.

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