Your Records and Information

Records and Information

Secure access to your valuable information

We offer multiple access points to your valuable information. Our legacy portal interface for physical records is GraceWeb which will remain fully supported whilst new and existing clients are transitioning to our enhanced integrated inventory management platform Grace Digital Gateway. We also support individual service requests via our online service request form.

Simple, intuitive systems to access and control your information

Grace Digital Gateway

Grace Digital Gateway provides a single platform, one-touchpoint for all your records management needs. Single Sign-On (SSO) and Multi-Factor Authentication (MFA) Support Support for SSO and MFA gives you control over who has access to the Grace Digital Gateway and what they can see and do, thereby increasing security and mitigating risk.

GraceWeb

GraceWeb is our legacy portal interface for physical records which will remain fully supported whilst new and existing clients are transitioning to our enhanced integrated inventory management platform Grace Digital Gateway . Contact your Grace Account Manager for upgrade pathways to Grace Digital Gateway.

Online Service Request Form

We continue to support secure direct service requests for those clients not wishing to use the self service Grace Digital Gateway or GraceWeb browser based information management portals. Contact your Grace Account Manager for upgrade pathways to Grace Digital Gateway.

Certifications and accreditations

We’re committed to delivering excellence across our management system, processes, and services.
 
iso 45001
iso 9001
AS NZS 4801
ISO 27001
iso 14001

Certifications and accreditations

We’re committed to delivering excellence across our management system, processes, and services.
 
iso 45001
iso 9001
AS NZS 4801
ISO 27001
iso 14001

Approved supplier to

Approved supplier to

WA Local Government Association
Australian Government Endorsed Supplier
Municipal Association of Victoria
Information Management Services
Northern Territory Government
Information Management Services
Public Record Office Victoria
NSW Government

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Mon-Fri 8am - 5pm
on 1300 725 991

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