information management

5 major requirements for choosing a better health information management partner


  1. Ensures safety of patient data
    Your patients deserve the best possible data security. Your partner’s storage sites need to be equipped with fire protection systems with back-to-base intruder detection and 24-hour surveillance. Employees should also all be police-vetted. Cyber security needs to be just a strong, with data backed up and deliverable on demand in the event of local loss.


  1. Maintains compliance
    Compliance is important. Ignoring it can put your institution at risk of breaking the law, as well as retaining far more documents over far more floor space than necessary. The ideal information management solution should match your retention and sentencing schedules to your legal obligations, keeping you compliant and helping you optimise real estate.


  1. Supports customisation
    Information management systems need to be easy for your staff to use. The best providers will help you tailor an information storage and access solution that adapts to your existing filing references, terminology, record-keeping practices, and more. Not only does this reduce the learning curve for staff, but helps enforce information quality standards for fewer errors.


  1. Improves coordination
    A major obstacle to the efficient functioning of healthcare institutions is the lack of a “single point of truth”. Your information management solution should allow simultaneous access by multiple parties, with information updated in real time so it’s always up to date — giving staff access to accurate and clear patient data that is crucial for good decision-making.


  1. Manages more than just information
    You should be looking to squeeze as much value out of your information management partner as possible. The best way to do this is to ask what other services they can provide, such as refurbishments, refits, cleaning services or support for major relocations, and how consolidating could reduce your costs and improve the experience your patients and staff.