The latest from the blog

Grace has been a household name for 106 years, but we’ve never been just another brand. Grace has consistently strived to deliver value, to provide the highest quality service, and to never settle for second best. These are attributes that our customers expect from us — and that we demand of ourselves. In order to … Continued

Daniel Morcombe was on his way to buy Christmas presents for his family when he was abducted in 2003.Daniel was only 13 years old. Since his abduction, his parents, Bruce and Denise Morcombe, have moved heaven and earth to try and find their son, including starting the ‘Daniel Morcombe Foundation’. The foundation put its resources … Continued

How much is security awareness part of your enterprises’ culture, and what sources of risk have you identified? This was a question that we asked ourselves at Grace, as our business is ensuring our client’s information is securely maintained.   Every day, all of us receive e-mails that are increasingly the source of viral infection for … Continued

As Australia’s largest city and commercial centre, the demands for records management services in Sydney are immense. With tens of thousands of businesses across the Sydney metropolitan area, the task of providing services where and when they are required demands detailed logistics planning; a dedicated team with a professional and client-centric approach, and facilities that … Continued

Having rigour within our processes and procedures, and testing them through external assessment and verification is part of our culture at Grace, and one of our drivers in seeking continuous improvement. Grace has been an early adopter of national and international ISO standards, and use these to constantly challenge and extend ourselves. Our ISO Certifications … Continued

With more than 1 billion sets of metadata controlling tens of millions of client records, the integrity of our data is at the core of our processes and controls. Data integrity is, therefore, a top priority which requires ever increasing data management and reporting skills to match our growing client requirements. In December 2016, GiRM … Continued

The success of our Digital Solutions division in helping our client’s transition from a physical to a digital information governance framework has been further enhanced with the appointment of Dean Beatty to the key position of General Manager– Digital Solutions. Dean has held various senior management roles, his most recent role being Director & Head of … Continued

Many of us take for granted the convenience that comes with living in one of our country’s capital cities; but for many of our clients from regional branch network is vital for bringing best practice in information management much closer to them. Not only does Grace’s regional branch network provide clients with the ability to store … Continued

We’ve made some changes! Grace established a secure credit card payment facility on the Grace Information & Records Management web page earlier this year. The next phase of changes to our online payment facility have recently been introduced, which now allows our clients the option to pay multiple invoices in a single payment. This means … Continued

At Grace, we recognise that if not for our local communities, we would not have grown as we have over the years. So, each year, Grace undertakes a range of initiatives to support the communities throughout Australia and New Zealand in which it operates. Twice a year, each of our Branches elect local community groups … Continued