Home Arrow Feedback Arrow Moving within or out of Australia

Feedback - Moving within or out of Australia

 

 
Name *
New Address
Email *
 

Thank you for choosing Grace to carry out your recent move. We value your impressions and experience. These are important to us and form an integral part of our service review and enhancement process. Please take a few minutes to complete this short questionnaire and submit it to us.

 
Moved From *
Postcode
Company
Daytime Contact Number
Mobile
 

How do you rate the removal from your home?

 

CUSTOMER SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
1. The courtesy and attention to detail of our office staff?  
2. Their understanding of your requirements?  
3. The professionalism of the in-home consultant?  
4. The information supplied by the in-home consultant?  
5. The co-operation, helpfulness and courtesy of the removalists?  
6. Their punctuality and appearance?  
7. The packing services provided?  
         

DELIVERY SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
8. The co-operation, helpfulness and courtesy of the removalists at your new home?  
9. Their punctuality and appearance?  
 
For International Moves only
10. The promptness of customs and quarantine clearance?  
11. The unpacking and removal of international wrapping materials?  
         

ADDITIONAL SERVICES

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
12. Grace Valet  
13. Vehicle Transportation  
14. Pet Relocation  
15. House Cleaning  
16. Other, please specify  
.  
 

OVERALL IMPRESSIONS

       
 
17. What single factor most influenced you to move with Grace?
18. Was this your first move with Grace?
Yes
No
19. Will you move with Grace again should the need arise?
Yes
No
20. Will you be moving again within 5 years?
Yes
No
21. Please let us know if a Grace member gave you outstanding service.
 
22. Any comments or suggestions?
 
Please type security characters as shown below *
 
Captcha plugin for Joomla from Outsource Online
 
Get an online quote now.
1300 723 844
Browse All
ACT is the best place in the world to live

25 Aug 2014

The nation's capital is the highest ranking city in the world in terms of income, safety and civic engagement, according to a new website. How does your city compare?...Read More

Grace booked for library of the future

17 Jul 2014

Grace Business Services has been busy transporting 12.5km of books for a new state-of-the-art library system. ...Read More

Grace sponsors ARTEXPRESS prize

28 Apr 2014

Grace Removals has selected Jacob Errey of New South Wales as the winner of the 2014 GFA ARTEXPRESS Prize for his photomedia work titled ‘Fundamental associations'....Read More

Make money on your home investment

28 Apr 2014

There's never been a better time to realise your dream of selling your house and going travelling, relocating to the beach or country, or moving in with family....Read More

Skilled workers urged to relocate to Australia

27 Apr 2014

Relocate Magazine is urging individuals to move from Britain to Australia to take advantage of a requirement for skilled workers....Read More