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Feedback Form - Moving to Australia

 
Name *
New Address
Email *
 

We very much appreciate the opportunity to provide destination services in Australia for your international relocation from overseas. We value your impressions and experience of the destination services portion of your recent relocation. These are important to us and forms an integral part of our service review and enhancement process. Please take a few minutes to complete this short questionnaire and submit it to us.

 
Country of Origin *
Moving Company at Origin
Company
Daytime Contact Number
Mobile
 

How do you rate the Customs Clearance and Delivery of your Goods?

 

CUSTOMER SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
1. The courtesy and attention to detail of our office staff?  
2. Their understanding of your requirements?  
3. The promptness of customs and quarantine clearance?  
         

DELIVERY SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
4. The co-operation, helpfulness and courtesy of the removalists on delivery at your new home?  
5. Their punctuality and appearance?  
6. The unpacking and removal of international wrapping materials?  
         

ADDITIONAL SERVICES

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
7. Grace Valet  
8. House Cleaning  
 

OVERALL IMPRESSIONS

       
 
9. Will you move with Grace again should the need arise?
Yes
No
10. Will you be moving again within 5 years?
Yes
No
11. Please let us know if a Grace member gave you outstanding service.
 
12. Any comments or suggestions?
 
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