Home Arrow Feedback

Feedback - Moving within or out of Australia

 

 
Name *
New Address
Email *
 

Thank you for choosing Grace to carry out your recent move. We value your impressions and experience. These are important to us and form an integral part of our service review and enhancement process. Please take a few minutes to complete this short questionnaire and submit it to us.

 
Moved From *
Postcode
Company
Daytime Contact Number
Mobile
 

How do you rate the removal from your home?

 

CUSTOMER SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
1. The courtesy and attention to detail of our office staff?  
2. Their understanding of your requirements?  
3. The professionalism of the in-home consultant?  
4. The information supplied by the in-home consultant?  
5. The co-operation, helpfulness and courtesy of the removalists?  
6. Their punctuality and appearance?  
7. The packing services provided?  
         

DELIVERY SERVICE

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
8. The co-operation, helpfulness and courtesy of the removalists at your new home?  
9. Their punctuality and appearance?  
 
For International Moves only
10. The promptness of customs and quarantine clearance?  
11. The unpacking and removal of international wrapping materials?  
         

ADDITIONAL SERVICES

EXCELLENT V.GOOD SATISFACTORY BELOW
EXPECTATION
12. Grace Valet  
13. Vehicle Transportation  
14. Pet Relocation  
15. House Cleaning  
16. Other, please specify  
.  
 

OVERALL IMPRESSIONS

       
 
17. What single factor most influenced you to move with Grace?
18. Was this your first move with Grace?
Yes
No
19. Will you move with Grace again should the need arise?
Yes
No
20. Will you be moving again within 5 years?
Yes
No
21. Please let us know if a Grace member gave you outstanding service.
 
22. Any comments or suggestions?
 
Please type security characters as shown below *
 
Captcha plugin for Joomla from Outsource Online
 
Get an Online Quote Now
Call us Now
Browse All
8 things you must do before moving into your new house

19 Jun 2013

Take advantage of the empty space and make sure you undertake these jobs before you arrive at your new home. ...Read More

Come on, get happy!

12 Jun 2013

Australia has been ranked the happiest nation in the developing world, why not move here and experience it for yourself. ...Read More

Moving is a top priority for Western Australians

27 May 2013

Almost half a million Western Australian adults plan to move in the next three years, according to new figures released by the Australian Bureau of Statistics last week. ...Read More

Keep those must-have items handy

20 May 2013

When moving house, don't forget to pack a 'survival kit' that consists of items you may need immediately at your new home. ...Read More

More overseas assignments to Australia are expected

13 May 2013

A large portion of multinational companies plan to send more staff to work overseas and Australia is a priority destination....Read More