Quality Assurance

Grace Removals holds ISO 9001/2000 certification for domestic operations Australia wide. For international operations Grace Removals hold FAIMISO accreditation through our Sydney location. This reflects our commitment to quality, which is underscored by our quality assurance processes.
Our dedicated quality assurance team is presided over by a National Manager and supported by city-based Quality Service Supervisors.
Grace Removals is continually striving to raise the bar in terms of quality and service, which involves keeping staff up to date about our objectives and utilising client feedback as the primary tool for determining how our performance has improved.