Why choose Grace?

Since our small family business beginnings, Grace is now one of the leading service companies in Australasia, with locations throughout Australia and New Zealand, and an extensive partner network around the globe.

Established in 1911, as a small household removals business in Sydney, Grace has grown into an Australasian market leader offering a broad range of speciality services. Today, Grace’s reach spans across the globe and we are proud to be internationally recognised worldwide as an expert in household removals, commercial relocations, information management solutions,fine art services, storage solutions and much more.

We are passionate about what we do, both as a business and as individuals within it, and we strive to deliver you the best solutions possible, customised to meet your requirements.

These principles allow us to deliver a consistent, high quality customer experience every time, and we are proud to have built lasting relationships with individuals and companies all over the globe who consider Grace to be an important partner who delivers value for them every time.

Our promise

Always more.

Our promise speaks to our history of excellence, quality service, diversity and customer centricity.

It says Grace doesn’t settle for second best, and as a team, we are 100% focused on providing value.

For our customers it means Grace always has and always will:

  • Provide more
  • Allow me to do more
  • Allow me to expect more service from Grace than any other provider
  • Value me, my company and my valuables more than any other service provider
  • Do more of things that I need managed

Our vision

Strive to make the everyday effortless for people and business.

Our mission

Be the future of moving and information services through unrivalled excellence in everything we do.

Our values

These values embody what we believe in as a company and as individuals.

  • Customer First: in everything we do.
  • Excellence: Reliability, expertise, quality, security and flexibility delivered equally.
  • Passion: As a group and as a brand, we have a deep passion for our culture and the solutions we deliver.
  • Action: Don’t talk, do. Proactively making experiences easier, better and more valuable for customers and colleagues.

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Quality Assured

Quality Assurance, Accreditations & Industry Affiliations

  • Quality Assurance SAI Global ISO 9001
  • Health & Safety Assurance SAI Global AS 4801
  • Environment Assurance SAI Global ISO 14001
  • Health & Safety ISO 18001
  • Professional Records & Information Services Management
  • Records and Information Management Professionals Australasia
  • Australian Furniture Removers Association
  • FIDI Membership
  • FIDI Academy Platinum Award 2017
  • FAIM Plus FIDI Accredited International Mover
  • Australian International Movers Association
  • Self Storage Association of Australia Member
  • International Association of Movers
  • Overseas Moving Network International
  • Professional Movers Association
  • Latin American and Caribbean Movers Association
  • Australian Antique and Art Dealers Association
  • International Convention of Exhibition & Fine Art Transport
  • Worldwide Employee Relocation Council
  • Australian Human Resources Institute
  • The European Relocation Association
  • The Employee Mobility Institute Member
  • AIRINC Workforce Globalization